F&B General Manager | Ruoff Music Center

Legends Global•Noblesville, IN

3d•Onsite

About The Position

The F&B General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s food and beverage operations, including concessions and premium services. The role is based onsite at Ruoff Music Center in Noblesville, Indiana, and oversees operations at a 24,500-capacity outdoor amphitheater. The General Manager upholds Legends’ standards for quality and performance while continually improving the guest experience and balancing creative ideas with practical implementation. The position manages budgets, profit-and-loss reporting, inventory, operational projections, and food and beverage product levels and pricing. It also leads the management team through talent development, coaching, performance management, and other supervisory responsibilities. The role works collaboratively with the client, business partners, and subcontractors, and ensures the operation complies with applicable laws, regulations, company standards, and contract terms. This is an onsite role with extended hours, including late nights, weekends, and holidays during the season. Legends Global offers a competitive salary based on experience, skills, and qualifications, along with medical, dental, vision, life and disability insurance, paid vacation, and a 401(k) plan.

Requirements

Bachelor’s degree.
At least 5–7 years of management experience in the contract food service industry.
Experience managing high-volume food service accounts.
Experience overseeing alcohol sales.
Excellent written and verbal communication skills.
Ability to multitask and prioritize in a deadline-oriented environment.
Proficiency in Microsoft Word, Excel, PowerPoint, and POS systems.
Strong commitment to high levels of customer and client service, with demonstrated initiative, leadership, and management skills.
Flexibility to work extended hours due to business requirements, including late nights, weekends, and holidays during the season.

Nice To Haves

Management experience in a sports and entertainment venue, preferably in contract food service.
Experience in concessions or premium services for a sports or entertainment venue.
Previous P&L accountability and/or contract-managed service experience.

Responsibilities

Uphold Legends’ standards for quality and performance across all phases of food and beverage operations.
Continuously improve the guest experience, including food, service, and communications, while balancing creativity with practical implementation.
Manage the operational budget and monthly profit-and-loss statements, ensuring financial reporting is accurate.
Maintain strong, collaborative relationships with the client and business partners.
Oversee the management team, including developing talent, promoting from within, coaching, and managing performance.
Develop yearly operational budgets that support a fiscally sound operation, including product levels and pricing.
Oversee monthly inventory for all departments.
Verify, prepare, and submit required reports and monthly projections.
Work with subcontractors to ensure standards are met and contract terms are followed.
Ensure compliance with federal, state, and local requirements and Legends regulations concerning alcohol sales, OSHA, payroll, employment, and EEO guidelines.
Carry out supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees in conjunction with Human Resources, and addressing complaints and resolving problems.
Perform additional related duties, tasks, and responsibilities as required.