F&B Assistant General Manager | Ruoff Music Center

Legends Global•Noblesville, IN

3d•Onsite

About The Position

The Assistant General Manager (AGM) is responsible for effectively and profitably managing and directing the day-to-day operations of the venue. Working closely with the General Manager, the AGM uses initiative and independent judgment to plan, direct, and manage venue operations, including hospitality, guest experience, event innovation, sales and revenue generation, and delivering a return on investment to stakeholders. The AGM ensures Legends Global hospitality standards are implemented to exceed guest expectations and increase profits. The role holds the property leadership team accountable for executing strategy and supports their professional development. The position oversees food and beverage operations at Ruoff Music Center, a 24,500-capacity outdoor amphitheater in Noblesville, Indiana, operated in partnership with Live Nation. The AGM reports to the General Manager. This is an onsite role, with extended hours, late nights, weekends, and holidays required when the venue is in season.

Requirements

Bachelor’s degree.
At least 3–5 years of management experience in the contract foodservice industry.
Experience in high-volume foodservice accounts.
Excellent written and verbal communication skills.
Ability to multitask and prioritize in a deadline-oriented environment.
Proficiency in Microsoft Word, Excel, PowerPoint, and POS systems.
Strong commitment to customer and client service, with demonstrated initiative, leadership, and management skills.
Flexibility to work extended hours, including late nights, weekends, and holidays when in season.
Ability to work onsite in Noblesville, Indiana.

Nice To Haves

Management experience in a sports and entertainment venue.
Experience in concessions, premium services, and beverage programs for a sports or entertainment venue.
Experience working in both union and non-union environments.
Previous P&L accountability and/or contract-managed service experience.
Bilingual in Spanish.

Responsibilities

Uphold Legends Global standards for quality and performance across all phases of food and beverage operations.
Innovate the guest experience across food, service, communications, and other areas while balancing creativity with practical implementation.
Oversee the operational management team, including talent development, internal promotion, coaching, and performance management.
Assist in developing annual operational budgets, including product levels and pricing, to support a fiscally sound operation.
Oversee monthly inventory for all departments.
Verify, prepare, and submit reports and monthly projections as required.
Work with subcontractors and vendors to ensure standards are met, contractual terms are followed, and pricing is negotiated.
Ensure compliance with federal, state, and local requirements and Legends regulations concerning alcohol sales, OSHA, payroll, employment, and EEO guidelines.
Carry out supervisory responsibilities under company policies and applicable laws, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees in conjunction with Human Resources, and addressing complaints and resolving problems.
Perform additional related duties, tasks, and responsibilities as required.