Assistant General Manager - Hourly PLUS Commission!

Riser Fitness, LLC•Lakeville, MN

22d•$19 - $20

About The Position

The Assistant General Manager supports the Lakeville South Club Pilates studio’s sales, operations, and customer service in a high-energy, service-focused fitness environment. The role helps members and prospective members with their fitness journeys, contributes to the studio community, and supports revenue growth through memberships, retail sales, private training bookings, and teacher training enrollments. The position is full-time and reports to the General Manager, occasionally the District Manager.

Requirements

Confidently generate personal sales and train Sales Associates in transactions.
Ability to assist in driving revenue from memberships and retail sales, private training bookings, and teacher training enrollments.
Fluent in English, with excellent communication and interpersonal skills in person, by telephone, and via email.
Ability to excel in a fast-changing, diverse environment.
Ability to recognize areas for improvement and make changes using good judgment.
Affinity for and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, and able to prioritize and meet deadlines.
Professional, punctual, reliable, and neat.
Strong attention to detail and accuracy.
Trustworthy and able to handle confidential information.
Ability to work harmoniously with coworkers, clients, and the public.
Proficiency with computers and studio software.

Responsibilities

Execute lead generation through grassroots marketing and networking.
Implement the sales process to schedule prospects into introductory classes.
Drive and increase membership and retail sales through customer service.
Problem-solve staffing and scheduling issues with instructors and other personnel.
Ensure studio retail and products are stocked and inventory counts are accurate.
Train and support Sales Associates.
Make independent decisions related to high-level customer service.
Collect outstanding dues.
Maintain the cleanliness and organization of the Pilates studio.
Enforce Club Pilates policies and procedures and lead by example.
Ensure forms, administrative supplies, and studio literature are stocked and visible.
Schedule and participate in networking and community events and studio promotions.
Assist with marketing campaigns to generate leads for the studio.
Ensure adherence to all company policies, including the policy of at-will employment.
Perform other duties as assigned.