Assistant General Manager – Sales & Operations

Restore Hyper Wellness•Mountain Brook, AL

23d•Onsite

About The Position

Restore Hyper Wellness in Mountain Brook, Alabama, is seeking a sales-driven Assistant General Manager to help lead the team and grow the business. This hands-on leadership role emphasizes personal selling, membership growth, sales coaching, and client relationship development. The Assistant General Manager partners closely with the General Manager to build a high-performing team, deliver exceptional client experiences, and achieve business goals. The role combines sales and membership growth, employee leadership and development, local marketing and social media engagement, and daily studio operations. The Assistant General Manager sells memberships, packages, and wellness services; coaches employees on sales and service; tracks performance metrics; and helps maintain a positive, accountable team culture. They share responsibility for studio operations, serve as manager on duty, and work with nursing leadership to support safe, coordinated client experiences while respecting clinical responsibilities. The position is full-time in Mountain Brook, Alabama, with a stated base rate of $20 per hour plus sales commissions and performance-based bonus opportunities. The schedule is flexible and includes some evenings and weekends.

Requirements

At least one year of management or supervisory experience.
Demonstrated success in sales, customer service, and team leadership.
Strong consultative selling skills and the ability to develop lasting client relationships.
Ability to personally achieve sales goals while coaching and motivating others to improve their performance.
Proficiency in creating and managing business social media accounts, developing engaging content, and using social media to attract new clients.
Excellent communication, interpersonal, and problem-solving skills.
Ability to establish expectations, hold employees accountable, and lead by example.
Goal-oriented, organized, and self-motivated, with comfort using sales metrics and technology.
High school diploma or equivalent.
Availability to work a flexible schedule, including some evenings and weekends.

Nice To Haves

Leadership experience in retail, hospitality, fitness, wellness, or another membership-based business.
Proven success growing sales, memberships, or client retention.
Experience training and developing successful sales teams.
Experience with local marketing, community outreach, and lead generation.
Genuine interest in health, wellness, and helping people improve their quality of life.

Responsibilities

Build relationships with prospective and existing clients, understand their wellness goals, and recommend suitable solutions.
Personally sell memberships, packages, and wellness services through consultative selling and consistent follow-up.
Set sales expectations, monitor results, and hold the team accountable for achieving goals.
Demonstrate and teach sales techniques to improve client conversations, membership conversions, and package sales.
Coach employees to engage clients, identify opportunities, recommend solutions, and ask for the sale.
Oversee lead follow-up, membership conversion, member engagement, and retention initiatives.
Track key performance indicators, identify areas for improvement, and implement actions to deliver measurable results.
Partner with the General Manager to lead, motivate, and develop the team.
Provide hands-on training, coaching, feedback, and recognition, and address performance concerns professionally.
Build a positive, collaborative culture in which employees feel valued, supported, and accountable.
Create and manage engaging studio social media content to increase awareness, attract prospective clients, and generate leads.
Highlight wellness services, promotions, client experiences, and community involvement through social media.
Engage prospective clients through social media and encourage inquiries, appointments, and studio visits.
Support local marketing, community outreach, and promotional activities in coordination with the General Manager.
Share responsibility with the General Manager for efficient daily operations and consistent execution of studio standards.
Serve as manager on duty, make sound decisions, and resolve issues as needed.
Ensure employees deliver welcoming, knowledgeable, and personalized client experiences.
Support scheduling, staffing coverage, opening and closing procedures, and daily operational priorities.
Maintain a visible, hands-on presence and work alongside the team.
Collaborate with nursing leadership to support safe, coordinated client experiences while respecting clinical responsibilities.