Wall to Wall Assistant General Manager

Hy-Vee•Papillion, NE

17h•Onsite

About The Position

The Assistant General Manager partners with the General Manager to support store operations, including product presentation, inventory, team supervision, and customer satisfaction. The role leads evening and part-time employees, manages vendor relationships, coordinates store marketing materials, and assumes store leadership duties when the General Manager is absent. The position is based in a fast-paced retail store environment and requires a focus on customer service, organization, and teamwork.

Requirements

High school diploma or equivalent experience required.
Six months or less of related work experience preferred.
Follow written, verbal, or diagrammatic instructions with attention to detail.
Perform arithmetic calculations involving fractions, decimals, and percentages.
File, post, and organize materials; accurately copy data between records; and gather basic information through interviews.
Guide and direct team members clearly and provide basic direction confidently.
Work effectively as part of a team in a fast-paced retail environment.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable to the role, safely use sharp knives and blades for food preparation.
Where applicable to the role, work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable to the role, operate a delivery vehicle in accordance with applicable DOT standards.
Complete a pre-employment drug screen.

Nice To Haves

Six months or less of related work experience.

Responsibilities

Provide friendly, prompt customer service and help make each customer visit positive.
Supervise and assign work to evening and part-time employees, and train new employees.
Stock, rotate, and face merchandise; review out-of-stocks, advertised items, and back stock.
Order merchandise as directed by the department head and control inventory.
Monitor sales and offer sales suggestions and ideas to the General Manager.
Meet with vendors to obtain point-of-purchase materials and other sales-enhancing items.
Price display items, review price tags, and update signage as needed.
Handle and resolve customer issues professionally.
Coordinate store marketing materials, including digital assets.
Conduct special events, including tastings.
Unload trucks and ensure products are stocked in the appropriate areas.
Clean display cases and monitor the maintenance of equipment and floors.
Assume management duties when the General Manager is absent.
Instruct, assign, and review the work of Cashiers, Department Specialists, and Associates; maintain standards and coordinate activities.
Follow sanitation procedures and maintain a clean, organized work area.
Assist in other store areas and take on special projects as assigned.
Follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.