Wall to Wall Assistant General Manager

Hy-Vee, Inc.•Papillion, NE
•Onsite

About The Position

The Assistant General Manager partners with the General Manager to support store operations, including product presentation, inventory, team supervision, and customer satisfaction. The role leads the evening and part-time crew, manages vendor relationships, coordinates store marketing materials, and assumes management duties when the General Manager is absent. It is a fast-paced retail role focused on providing an exceptional shopping experience.

Requirements

  • High school diploma or equivalent experience required.
  • Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and organize materials; accurately copy data between records; and gather basic information through interviews.
  • Ability to clearly guide and direct team members and provide basic direction with confidence.
  • Ability to work effectively as part of a team in a fast-paced retail environment.

Nice To Haves

  • Six months or less of related work experience preferred.

Responsibilities

  • Provide prompt, friendly customer service and make each visit a positive experience.
  • Supervise and assign work to the evening and part-time crew and train new employees.
  • Stock, rotate, and face products; review out-of-stocks, advertising items, and back stock.
  • Order merchandise as directed by the department head and control inventory.
  • Monitor sales and provide sales suggestions and ideas to the General Manager.
  • Meet with vendors to obtain point-of-purchase materials and other sales-enhancing items.
  • Price display items, review price tags, and update signage as needed.
  • Handle and resolve customer issues professionally.
  • Coordinate store marketing materials, including digital assets.
  • Conduct special events, including tastings.
  • Unload trucks and ensure products are stocked in the appropriate areas.
  • Clean display cases and monitor the maintenance of equipment and floors.
  • Assume management duties when the General Manager is absent.
  • Instruct, assign, and review the work of Cashiers, Department Specialists, and Associates; maintain standards and coordinate activities.
  • Follow proper sanitation procedures and maintain a clean, organized work area.
  • Assist in other areas of the store and take on special projects as assigned.
  • Adhere to Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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