About The Position

As an Assistant General Manager, you will support the Restaurant General Manager by upholding brand standards and inspiring the team. You will lead by example by training, coaching, and recognizing team members to deliver strong customer experiences. When the General Manager is absent, you will take charge of daily restaurant operations, make key decisions, and guide the team toward operational excellence. The role involves a 50-hour workweek: 40 hours at regular pay and 10 hours at time and a half. You will support team performance and employee relations, hiring, financial and operational management, facility maintenance, and health and safety compliance while promoting Taco Bell’s culture, equity, inclusion, and belonging.

Requirements

  • At least 3 years of restaurant or retail management experience.
  • Experience assisting with P&L management, including cash control and security procedures, inventory maintenance, labor management, and reviewing financial reports.
  • Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
  • Ability to adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Responsibilities

  • Model the MIC Success Routine and prioritize customer needs to ensure consistent customer satisfaction.
  • Oversee Team Members’ adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence.
  • Take charge of restaurant operations in the Restaurant General Manager’s absence.
  • Collaborate with the General Manager to assess team performance and provide ongoing constructive and positive feedback.
  • Address employee relations issues, resolve them when appropriate, or escalate them to the General Manager.
  • Assist with sourcing, recruiting, interviewing, and hiring Team Members.
  • Promote a culture of equity, inclusion, and belonging.
  • Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
  • Review financial reports and take appropriate actions to optimize performance.
  • Support the General Manager with facility maintenance and ensure health and safety standards are followed.
  • Ensure employees receive proper training and resources.
  • Lead individual and team recognition, collaboration, and motivation.
  • Support performance appraisals and disciplinary actions, and motivate and train employees.
  • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
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