Assistant General Manager - Buckeye RV Resort & Storage

CRR Hospitality•Tonopah, AZ

About The Position

The Assistant General Manager is a key member of the Buckeye Ranch RV Resort & Storage leadership team, partnering with the General Manager to oversee daily operations, develop associates, and deliver strong financial and operational results. This hands-on, solutions-oriented role balances day-to-day operational details with broader resort objectives. The Assistant General Manager helps drive revenue, maintain high standards, strengthen team performance, and ensure exceptional experiences for guests and associates. Buckeye Ranch is an RV resort in Arizona with spacious RV sites, a clubhouse, a heated swimming pool, a 24-hour fitness center, pickleball courts, and recreational spaces. The role provides leadership and support across departments and may involve resort operations during evenings, weekends, holidays, and emergency situations as needed.

Requirements

Previous leadership experience in hospitality, hotels, resorts, campgrounds, RV resorts, or property management.
Strong understanding of day-to-day operations and financial performance.
Ability to lead, motivate, and develop people.
Passion for hospitality and creating memorable guest experiences.
Strong communication, organization, and problem-solving skills.
Proactive mindset, ownership, sound decision-making, and ability to navigate changing priorities.
Team-first attitude and willingness to lead from the front in a hands-on environment.
Schedule flexibility, including weekends, holidays, and occasional after-hours support.

Responsibilities

Partner with the General Manager to lead daily resort operations, ensuring consistency, efficiency, and an exceptional guest experience.
Support financial performance by managing departmental budgets, monitoring expenses, identifying revenue opportunities, and driving operational results.
Recruit, onboard, train, coach, and develop associates while building a culture of accountability, teamwork, and engagement.
Lead by example and set the standard for outstanding hospitality, professionalism, and service.
Address guest concerns and operational challenges promptly, professionally, and with a solutions-focused approach.
Maintain resort standards and ensure the property, amenities, and facilities are clean, safe, welcoming, and well maintained.
Support operational plans and initiatives that improve efficiency, guest satisfaction, occupancy, and revenue.
Ensure compliance with applicable federal, state, and local regulations, licensing requirements, and company policies.
Identify process improvements, take initiative, and introduce ideas that enhance resort operations and the guest experience.
Build positive relationships with guests, associates, vendors, and the surrounding community.
Provide leadership and support across departments, stepping in wherever needed to keep operations moving forward.
Support resort operations during evenings, weekends, holidays, and emergency situations as needed.