Assistant General Manager Social/Golf Experience Manager - Leadership Talent Network

Five Iron Golf Las Vegas LLC•Las Vegas, NV

2d•$50,000 - $80,000

About The Position

Five Iron Golf is recruiting experienced hospitality leaders for its Assistant General Manager - Social (AGM-S) Leadership Talent Network across current and future markets. The AGM-S works closely with the General Manager to create memorable guest experiences and lead the Golf Experience Team. The role coaches staff to deliver exceptional service and genuine hospitality, helps guests engage with the sport and the venue’s offerings, and promotes guest satisfaction and repeat business. The AGM-S oversees social-side operations, including leagues, simulator rentals, events, facilities maintenance, food and beverage service, and staff scheduling. The position supports revenue generation, staff recruitment and development, cost control, local marketing, and compliance with health, safety, and alcohol-service requirements. It also requires availability for evenings, weekends, and holidays, and the ability to stand, walk, bend, and use stairs for extended periods. This is a full-time, exempt position. The listed salary is $50,000–$70,000, with bonus potential of up to $10,000. The posting is part of an ongoing leadership talent network and may not correspond to an immediate opening in every market. Applications remain active for 90 days. Relocation may be considered depending on business need and market timing.

Requirements

At least 5 years of hospitality management experience, including at least 1 recent year as an Assistant General Manager or General Manager.
Strong leadership ability and willingness to lead by example.
Exemplary communication, time-management, and organizational skills.
Upbeat energy, enthusiasm, and a positive attitude.
Ability to think on your feet and manage customer expectations.
Ability to work in a fast-paced environment and collaborate effectively with a team.
Availability to work evenings, weekends, and holidays.
Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
Ability to obtain the proper licenses and certifications for the location.

Responsibilities

Drive revenue in simulator rentals, food and beverage sales, and leagues.
Participate in recruiting, hiring, and training staff; manage onboarding and ongoing education for new hires.
Evaluate employee performance to ensure day-to-day business needs are met.
Manage social-side operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and staff scheduling.
Set and uphold high service standards for staff.
Monitor and reduce labor and other operating costs to support efficient operations.
Maintain an understanding of the location’s P&L and assist with local marketing.
Learn and maintain comprehensive knowledge of the company’s products and services, and use that knowledge to sell and cross-sell offerings.
Engage with customers to understand their needs and provide personalized recommendations.
Build community relationships, foster customer loyalty, and encourage repeat business through proactive engagement.
Oversee pre-visit communications, onsite interactions, and post-visit follow-ups to deliver an exceptional guest experience.
Handle administrative tasks related to sales transactions and customer service inquiries.
Collaborate with team members to align efforts and achieve business goals.
Oversee the sales, execution, and management of leagues and one-off tournaments throughout the year.
Take ownership of guest enjoyment and satisfaction.
Ensure the location follows health and safety regulations and local laws, including alcohol-service laws.