Assistant General Manager Of Leasing

CLS Living•Denton, TX

5d•$22 - $23

About The Position

CLS Living is seeking an energetic, motivated Leasing Manager to support the success of a residential property. The role is a visible community-facing position focused on delivering exceptional customer service, driving leasing performance, supporting team development, and creating a welcoming environment for current and prospective residents. The position supports the Property Manager and contributes to property operations, marketing, resident engagement, and financial performance. The successful candidate is a people-centered leader who builds high-performing teams, represents CLS Living’s culture, and looks for ways to improve the resident experience. The role also involves operational work such as hiring, staff development, budgeting, marketing strategy, and scheduling. CLS Living describes itself as a certified Great Places to Work company and an Equal Opportunity Employer.

Requirements

Bachelor’s degree preferred, or 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience.
Strong working knowledge of Microsoft Outlook, Word, and Excel.
Understanding of and adherence to Fair Housing and EEO laws.
Experience in operations, including hiring, staff development, budgeting, marketing strategy, and scheduling.
Strong leadership, communication, customer service, and team-development capabilities.

Nice To Haves

Experience with property management software, preferably Entrata.
Familiarity with market-rate and LIHTC programs.
Bachelor’s degree.

Responsibilities

Support the Property Manager in cultivating a motivated, high-performing team.
Lead by example through professional communication, integrity, and a results-driven mindset.
Promote a friendly, service-oriented office environment that prioritizes resident satisfaction.
Drive leasing efforts to achieve and maintain the target occupancy goal of 99%.
Implement and monitor leasing goals, renewal programs, and resident retention strategies.
Conduct outreach marketing on campus and with local businesses.
Support development and execution of an annual marketing plan.
Research the property and local competitors regularly.
Keep digital and print marketing materials current, professional, and aligned with brand standards.
Coordinate and promote resident events and community-building functions.
Represent the property at university functions and in student programming partnerships.
Deliver first-class service to residents, prospects, and parents.
Resolve resident concerns professionally and promptly.
Build and maintain positive relationships with residents, staff, university contacts, and the broader community.
Foster a sense of community and harmony throughout the property.
Maintain accurate, up-to-date records in property management software.
Process leases and administrative paperwork efficiently and accurately.
Identify areas for property upkeep and curb appeal improvement, and contribute where needed.
Assist in achieving NOI targets through effective leasing and cost management.
Support rent collection efforts to meet or exceed a 98% collection rate.
Identify ways to improve revenue and reduce expenses in alignment with budget goals.
Contribute to hiring, staff development, budgeting, marketing strategy, and scheduling.