Assistant General Manager of Sales

Golf Ranch•Glendale, AZ

5d•$50,000 - $60,000•Onsite

About The Position

The Assistant General Manager of Sales leads membership growth and sales execution at Golf Ranch. This hands-on leadership role sets team standards, develops employees, and takes ownership of membership outcomes. The role also oversees guest service and sales-counter operations, resolves issues, and maintains consistent execution of Golf Ranch systems and procedures. It reports to the General Manager and is based in Glendale, Arizona.

Requirements

At least 2 years of leadership experience in a sales-driven environment.
Proven record of meeting and exceeding sales targets.
Comfort with membership sales, including pitching, handling objections, closing, and coaching others.
Experience using performance data to identify gaps, develop individuals, and improve team results.
Strong, direct, authentic, and persuasive communication with guests and team members.
Familiarity with CRM tools, POS systems, or membership management platforms.
Flexibility to work evenings, weekends, and peak periods.
Ability to walk, stand, and interact with guests for extended periods.
Ability to lift, carry, bend, and set up items weighing up to 50 pounds.
Comfort working in a fast-paced, high-volume environment, including outdoors in varying weather conditions.

Nice To Haves

Experience in hospitality, entertainment, fitness, or membership-based businesses.
Background in golf, food and beverage, or entertainment operations.
Background in membership-based sales models.
Familiarity with sales coaching frameworks and performance accountability systems.

Responsibilities

Model energy, professionalism, and accountability for the team.
Own new-hire training, including onboarding, shadow shifts, and setting expectations.
Coach employees in real time by training, redirecting, and recognizing performance during shifts.
Build a culture of ongoing feedback and consistent standards.
Make decisions and solve problems quickly during busy periods.
Drive Ranch Pass membership growth through daily execution.
Ensure every guest is offered the opportunity to join and follow up on leads.
Use performance data to identify trends, recognize strong performance, and improve team execution.
Maintain an effective sales process that turns guest interactions into membership value.
Oversee Ranch Pass coaching, communication, retention, and member satisfaction.
Maintain high standards for guest interactions, from first impression through issue resolution.
Ensure payments, upgrades, profiles, and cancellations are handled accurately and carefully.
Resolve guest concerns quickly while protecting guest relationships and the brand.
Maintain the site environment in accordance with Golf Ranch standards.
Oversee sales-counter operations and ensure accuracy and consistency.
Train and hold team members accountable to company systems, SOPs, and daily checklists.
Troubleshoot technology issues, busy periods, and staffing gaps while maintaining pace and quality.