Assistant Food Service Manager

K-VA-T Food Stores•White Pine, TN

27d•Onsite

About The Position

The Assistant Food Service Manager is a key member of the store management team who provides exceptional customer service, leads by example, drives sales through effective merchandising of fresh products, and supports the Food Service Manager in building a productive staff through teamwork and training. The role assists with all areas of Food Service operations, associate development, ordering and inventory, merchandising, department paperwork, sanitation, safety, and food-safety practices. The position requires on-site attendance during scheduled shifts and flexibility to work nights, weekends, and holidays.

Requirements

1–2 years of experience in Food Service Department operations.
Ability to resolve differences and defuse difficult situations involving customers and associates diplomatically.
Knowledge of various training methods.
Ability to understand and follow verbal and written instructions and perform routine, repetitive tasks.
Ability to interact daily with individuals at various levels.
Flexible availability, including nights, weekends, and holidays.
Excellent problem-solving skills.
Ability to lead by example and provide Food City customers with an excellent shopping experience.
Knowledge of Food City policies and procedures.
Expertise in the duties associates must perform in each area of responsibility.
Ability to attend on-site work during scheduled shifts and comply with time and attendance policies.

Responsibilities

Ensure efficient and courteous customer service in support of the company mission.
Set an example and standards for customer service, associate relations, cleanliness, sanitation, professional appearance, and profitability.
Promote a positive, friendly, and fun workplace through flexibility, teamwork, and a customer-first approach.
Interact professionally with management, associates, supervisors, and customers.
Assist the Food Service Manager in operating all areas of Food Service.
Train and develop Food Service associates in required skills and job responsibilities.
Implement and enforce marketing programs and merchandising plans, including plan-o-grams.
Assist with ordering merchandise to maintain appropriate inventory and avoid out-of-product conditions.
Complete department paperwork, including inventory, according to Model Store standards.
Inspect and rotate products regularly and manage close-dated items on the Electronic Short Date List.
Maintain a clean and safe department using sanitation schedules and daily task lists.
Follow and implement company policies and procedures and applicable local, state, and federal regulations.
Communicate regularly with the Store Manager, Food Service Manager, Department Managers, and Food Service associates.
Assist the Food Service Manager with enforcing and maintaining the company Food Safety program.
Attend on-site work during scheduled shifts and adhere to company time and attendance policies.