Assistant Floral Manager

Northeast Grocery•Burlington, VT
•$18 - $24

About The Position

The Assistant Floral Manager provides fast, friendly, helpful, and efficient service to customers and assists with operation of the Floral Department. The role oversees department clerks and monitors product merchandising, rotation, and inventory levels. It supports the Produce Manager in ensuring that merchandising and training policies are followed, while maintaining a courteous, customer-focused approach.

Requirements

  • Must be at least 18 years of age.
  • Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
  • Satisfactory performance reviews.
  • Strong communication skills.
  • High school degree or equivalent.
  • 6–12 months of related experience.

Responsibilities

  • Provide fast, friendly, helpful, and efficient customer service.
  • Oversee merchandising for the Floral Department, including product arrangements, displays, rotation, and FTD.
  • Observe local market conditions and competitive activity related to the Floral Department and inform store management and floral merchandising.
  • Handle the Floral Department's accounting procedures.
  • Order merchandise and supplies to maintain department conditions according to company standards.
  • Deliver flowers and plants upon customer request.
  • Ensure customer orders and deliveries are fulfilled accurately.
  • Follow corporate and state sanitation and safety regulations and procedures.
  • Maintain a neat, clean, and organized workstation according to 5S standards.
  • Ensure the quality and freshness of fresh flowers and live plants.
  • Maintain courteous, high-quality customer service throughout the store.
  • Occasionally assist the Produce Department with merchandising.
  • Train new associates in floral operations.
  • Perform other related duties assigned by management and adhere to company policies and procedures.
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