Assistant Facility Manager

Cushman & Wakefield•Atlanta, GA

About The Position

Under the supervision of the Facilities Manager, the Assistant Facility Manager supports facilities operations at a location, group of buildings, or campus. The role helps implement policies, procedures, programs, and workplace services to maintain a well-managed and well-maintained building, with an emphasis on responding positively to tenant concerns and needs, environmental health and safety, and quality programs in coordination with client goals and objectives. The position supports day-to-day facility operations, maintenance programs, building occupant requests, contracts, documentation, budgets, financial reporting, and capital planning. It also monitors tenant and vendor compliance with insurance requirements and proactively inspects facilities and building systems. The role requires communication, technical, leadership, teamwork, relationship-management, problem-solving, and financial-management skills, along with knowledge of facility operations, contracts, building systems, and financial tools.

Requirements

Associate’s degree in facilities management, building, business, or a related field.
3–5 years of relevant experience, preferably in commercial or industrial real estate, with facility management experience.
Ability to read and understand construction specifications and blueprints.
Ability to understand management agreements and contract language.
Skill in maintaining and monitoring Building Management Systems.
Strong computer and systems knowledge, including Microsoft Word, Excel, and PowerPoint.
Strong financial-management discipline, including financial tracking, budgeting, and forecasting.
Knowledge of financial systems.

Nice To Haves

Bachelor’s degree.
Experience in maintenance, construction, engineering, and all facets of property operation and building management.
CMMS or work-order management experience.
Certified Facility Manager (CFM), International Facilities Management Association (IFMA), or Building Owners and Managers Association (BOMA) industry certifications.
Other engineering, business, or technical training or certifications.
Knowledge of Yardi financial systems.

Responsibilities

Support day-to-day facility or campus operations, including janitorial, life-safety, engineering, site services, and general maintenance, in accordance with company policies and client directives.
Review contracts regularly, arrange bids as required, and verify that invoices match contract pricing.
Supervise maintenance programs for the interior and exterior conditions and appearance of properties.
Respond promptly, under the Facility Manager’s direction, to occupant requests involving maintenance, repairs, cleaning, and ongoing contract programs.
Compile and ensure accurate, timely completion of site-specific documentation and reports, including property and operating manuals, emergency and safety procedures, compliance logs, vendor insurance certificates, drawings, invoices, contracts, and property condition and performance reports.
Prepare budgets, monthly and quarterly financial reports, contracts, expenditure records, and purchase orders as directed.
Assist with information and reports for facility capital budgets, including a five-year plan for maintenance, facility improvements, and cost-reduction initiatives.
Collect, analyze, and report statistical data needed to assess facility management objectives.
Maintain familiarity with management contracts, vendor agreements, and other facility contracts and their requirements.
Monitor tenant and vendor compliance with insurance requirements and coordinate claims as required.
Inspect facilities, systems, rooms, and common areas proactively and report findings or issues to the Facility Manager.