Assistant Facilities Manager

JLL•Dallas, TX
•Onsite

About The Position

As Assistant Facilities Manager for JLL’s Omnicom account, you will lead the end-to-end delivery of integrated facilities management services at a client site. The role focuses on operational excellence, financial performance, business continuity, team development, and trusted relationships with client stakeholders. You will lead the on-site operating model, promote diversity and inclusion, support ESG objectives, and champion health and safety while combining strategic oversight with hands-on operational expertise. The position is on-site. The posting lists Austin, TX in the schedule details and Dallas, TX in the location details. The schedule is Monday through Friday, morning shift. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • High school diploma or GED.
  • At least 2 years of progressive experience in corporate real estate services or facilities management, with demonstrable operational expertise.
  • Proven track record managing complex, service-driven operations with multiple stakeholders.
  • Financial acumen, including experience with budgets, vendor management, and cost optimization programs.
  • Bachelor’s degree in Business Administration, Engineering, Operations Management, or a related field, or equivalent experience.
  • Strong communication and relationship-management skills, including the ability to influence without direct authority.
  • Knowledge of building automation systems, energy management, and sustainability frameworks.
  • Ability to lead and develop a team while maintaining day-to-day accountability for site performance.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Experience with CAFM or CMMS platforms; Nuvolo experience is a plus.
  • Background supporting major corporate relocations, renovations, or change management initiatives.
  • Familiarity with HSSE standards and experience embedding a health and safety culture within an operations team.
  • Exposure to IoT implementation, smart building technologies, or digital transformation initiatives.
  • Experience on a client-facing account team supporting a large, multi-site corporate client.
  • Relevant certification or coursework toward CFM, FMA, or similar facilities management credentials.

Responsibilities

  • Manage work orders using CAFM systems and ensure completion rates meet SLA parameters.
  • Provide customer service to C-suite executives and senior client stakeholders.
  • Support P&L management, cost optimization, and vendor performance to meet client savings and financial KPIs.
  • Lead and record sustainability practices, including energy management, waste reduction, BMS optimization, and green cleaning protocols.
  • Assist with emergency response coordination, business continuity planning, and incident reporting.
  • Maintain compliance documentation and regulatory reporting to ensure audit readiness.
  • Foster collaboration, innovation, and continuous improvement across the on-site team.
  • Lead and develop the facilities management team and maintain day-to-day accountability for site performance.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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