Facilities Assistant Manager

Door of Hope • Pasadena, CA

7d

About The Position

Door of Hope is a Christian, faith-based nonprofit that equips families facing homelessness to rebuild their lives. The Facilities Assistant Manager supports this mission by coordinating facilities maintenance and repairs and assisting with preventive maintenance across Door of Hope locations. The role is intended for someone interested in facility upkeep and repair who can gradually take on increased responsibility and develop the skills needed to oversee these areas independently. Door of Hope provides specific training in plumbing, electrical work, carpentry, and preventive maintenance.

The successful candidate demonstrates commitment to Door of Hope’s program model and a trauma-informed approach, including respectful communication, appropriate boundaries, and professionalism. The role collaborates across departments and with program staff so facilities operations support organizational goals, resident safety, and housing stability. The Assistant Manager works closely with the Facilities Manager to learn the department’s operational, administrative, and leadership responsibilities, and helps maintain continuity of daily operations when the Facilities Manager is unavailable.

The position is 40 hours per week, Monday through Friday during core business hours, with a flexible schedule to accommodate 2–5 Saturdays per year for special projects and events. Compensation is $30–$34 per hour, depending on experience.

Requirements

• Current driver’s license with a good driving record, reliable vehicle, and auto insurance.
• Good physical condition and ability to lift heavy loads.
• Facility maintenance experience and/or knowledge of construction.
• Strong relational and communication skills.
• Ability to work independently and as part of a team with integrity.
• Strong organizational skills and ability to manage multiple tasks and prioritize competing needs.
• Strong interpersonal and communication skills to coordinate effectively with staff, donors, volunteers, vendors, and community partners.
• Strong problem-solving skills and ability to remain flexible and composed when addressing unexpected maintenance or operational needs.
• Willingness to learn new skills, receive feedback, and take on increasing levels of responsibility.
• Interest in professional growth and developing skills for future leadership in facilities or operations.

Responsibilities

• Perform general maintenance and repairs at Door of Hope facilities, identifying and resolving maintenance, safety, and security concerns.
• Support the Facilities Manager in overseeing facility upkeep, repairs, and preventive maintenance across all Door of Hope locations.
• Assist in coordinating and overseeing outside vendors and contractors for larger maintenance and repair projects.
• Assess maintenance needs, prioritize repairs, and identify appropriate solutions.
• Coordinate maintenance and repairs in occupied living spaces with residents and appropriate staff while respecting residents’ privacy and dignity.
• Work closely with the Facilities Manager to learn the operational, administrative, and leadership responsibilities of the department.
• Take initiative in identifying operational needs, recommending improvements, and assisting with problem-solving.
• Independently manage assigned projects and responsibilities with increasing levels of autonomy.
• Work within assigned responsibilities to help ensure continuity of daily operations when the Facilities Manager is unavailable.
• Demonstrate compassion, patience, and sensitivity when supporting families facing challenging life circumstances.
• Complete a 40-hour Domestic Violence (DV) training course after the first 90 days of employment.
• Perform other tasks as necessary to support Door of Hope’s mission.

Benefits

• Paid time off, including 12 sick days, 12 holidays, 10 vacation days (increasing over tenure), 5 jury duty days, and up to 5 bereavement days.
• 100% employer-paid employee premiums on Kaiser Gold HMO, Anthem HMO, and Anthem PPO health insurance plans.
• 50% employer coverage of dependents’ health insurance premiums.
• Employer contribution to employee dental and vision premiums.
• Therapy subsidy.
• 403(b) plan with a 3% dollar-for-dollar employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed