Assistant Facilities Manager

JLL • Dallas, TX

3d • Onsite

About The Position

As the Assistant Facilities Manager for JLL’s Omnicom account, you will lead the end-to-end delivery of integrated facilities management services at a client site. You will drive operational excellence, financial performance, and business continuity while developing an FM team and maintaining relationships with client stakeholders. The role involves leading the on-site operating model, promoting diversity and inclusion, supporting ESG objectives, and championing health and safety. It combines strategic oversight with hands-on operational expertise and a focus on service excellence in a complex environment.

Requirements

• High school diploma or GED.
• At least 2 years of progressive experience in corporate real estate services or facilities management, with demonstrable operational expertise.
• Proven experience managing complex, service-driven operations with multiple stakeholders.
• Financial acumen, including experience with budgets, vendor management, and cost optimization programs.
• Bachelor’s degree in Business Administration, Engineering, Operations Management, or a related field, or equivalent experience.
• Strong communication and relationship-management skills, with the ability to influence without direct authority.
• Knowledge of building automation systems, energy management, and sustainability frameworks.
• Ability to lead and develop a team while maintaining day-to-day accountability for site performance.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Experience with CAFM or CMMS platforms; Nuvolo experience is a plus.
• Experience supporting major corporate relocations, renovations, or change management initiatives.
• Familiarity with HSSE standards and experience embedding a health and safety culture within an operations team.
• Exposure to IoT implementation, smart building technologies, or digital transformation initiatives.
• Experience on a client-facing account team supporting a large, multi-site corporate client.
• Relevant certification or coursework toward CFM, FMA, or similar facilities management credentials.

Responsibilities

• Manage work orders through CAFM systems and ensure completion rates meet SLA parameters.
• Provide customer service to C-suite executives and senior client stakeholders.
• Support P&L management, cost optimization, and vendor performance in line with client savings and financial KPIs.
• Lead and record sustainability practices, including energy management, waste reduction, BMS optimization, and green cleaning protocols.
• Assist with emergency response coordination, business continuity planning, and incident reporting.
• Maintain compliance documentation and regulatory reporting for audit readiness.
• Foster collaboration, innovation, and continuous improvement across the on-site team.
• Lead and develop the FM team and maintain site performance accountability.
• Lead the on-site operating model and support diversity, inclusion, ESG objectives, and a proactive health and safety culture.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level