Facilities Assistant Manager

Door of Hope•Pasadena, CA
•$30 - $34

About The Position

Door of Hope is a Christian, faith-based nonprofit that equips families facing homelessness to rebuild their lives. The Facilities Assistant Manager supports this mission by coordinating facilities maintenance and repairs and assisting with preventive maintenance. The role is intended for someone interested in facility upkeep and repair who will gradually take on greater responsibility and develop the skills to oversee facilities work independently. Door of Hope provides specific training in areas such as plumbing, electrical work, carpentry, and preventive maintenance. The successful candidate is independent, hardworking, and able to think quickly under stress. They demonstrate commitment to Door of Hope’s program model and a trauma-informed approach, including respectful communication, appropriate boundaries, and professionalism. The role collaborates across departments and with program staff so facilities operations support organizational goals, resident safety, and housing stability. The candidate should be open to feedback and adaptable to the needs of families served. The position is scheduled for 40 hours per week, Monday through Friday during core business hours, with a flexible schedule to accommodate 2–5 Saturdays per year for special projects and events. Expected compensation is $30–$34 per hour, depending on experience.

Requirements

  • Current driver’s license with a good driving record, a reliable vehicle, and auto insurance.
  • Good physical condition and ability to lift heavy loads.
  • Facility maintenance experience and/or knowledge of construction.
  • Strong relational, interpersonal, and communication skills.
  • Ability to work independently and as part of a team with integrity.
  • Strong organizational skills and ability to manage multiple tasks and prioritize competing needs.
  • Ability to coordinate effectively with staff, donors, volunteers, vendors, and community partners.
  • Strong problem-solving skills and ability to remain flexible and composed when addressing unexpected maintenance or operational needs.
  • Willingness to learn new skills, receive feedback, and take on increasing levels of responsibility.
  • Complete a 40-hour Domestic Violence (DV) training course after the first 90 days of employment.

Nice To Haves

  • Interest in professional growth and developing skills for future leadership in facilities or operations.
  • Commitment to Door of Hope’s program model and a trauma-informed approach, including respectful communication, appropriate boundaries, and professionalism.
  • Ability to collaborate across departments and adapt to support organizational goals and the needs of families served.

Responsibilities

  • Perform general maintenance and repairs at Door of Hope facilities, identifying and resolving maintenance, safety, and security concerns.
  • Support the Facilities Manager in overseeing facility upkeep, repairs, and preventive maintenance across all Door of Hope locations.
  • Assist in coordinating and overseeing outside vendors and contractors for larger maintenance and repair projects.
  • Assess maintenance needs, prioritize repairs, and identify appropriate solutions.
  • Coordinate maintenance and repairs in occupied living spaces with residents and appropriate staff while respecting residents’ privacy and dignity.
  • Work closely with the Facilities Manager to learn the department’s operational, administrative, and leadership responsibilities.
  • Take initiative in identifying operational needs, recommending improvements, and assisting with problem-solving.
  • Independently manage assigned projects and responsibilities with increasing autonomy.
  • Work within the scope of assigned responsibilities to ensure continuity of daily operations when the Facilities Manager is unavailable.
  • Demonstrate compassion, patience, and sensitivity when supporting families facing challenging life circumstances.
  • Perform other tasks as necessary to support Door of Hope’s mission.

Benefits

  • 12 sick days, 12 paid holidays, and 10 vacation days, with vacation increasing over tenure.
  • Up to 5 jury duty days and up to 5 bereavement days.
  • Employer covers 100% of the employee premium for Kaiser Gold HMO, Anthem HMO, and Anthem PPO health plans.
  • Employer covers 50% of dependents’ health insurance premiums.
  • Employer contribution to employee dental and vision premiums.
  • Therapy subsidy.
  • 403(b) with a 3% dollar-for-dollar match.
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