Assistant Facilities Manager

JLL•Cambridge, MA
•Onsite

About The Position

JLL is hiring an Assistant Facilities Manager to deliver facility operations at a client site in Cambridge, Massachusetts. The role manages site operations, vendor relationships, and service delivery while supporting initiatives to improve the workplace experience. It includes leading a professional team, promoting operational excellence, and building client partnerships. The position is 100% on-site at 325 Main St, Cambridge, MA 02142, with a schedule of 7:00 AM to 4:00 PM, Monday through Friday. Expected compensation is $66,400 to $83,013 per year. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • At least 2 years of supervisory experience in facilities management or a related field.
  • Proficiency in enterprise workplace management systems, digital ticketing platforms, and data reporting tools.
  • Strong analytical, organizational, and presentation skills.
  • Ability to use information technology tools and platforms effectively.
  • Experience managing vendor relationships and ensuring contract compliance.
  • Basic operational skills in Excel and Google Docs.
  • Authorization to work in the United States without visa sponsorship.

Nice To Haves

  • Associate's or Bachelor's degree in Facilities, Property, Business, or a related field.
  • Facility Management Professional (FMP) certification.
  • Exceptional attention to detail.
  • Teamwork and communication abilities.
  • Experience using generative AI tools and conversational search applications to accelerate data analysis and improve operational workflows.
  • People management and team development capabilities.
  • Ability to motivate a team.
  • Familiarity with CMMS work order system platforms.

Responsibilities

  • Manage site operations in accordance with established policies, procedures, and contract requirements.
  • Oversee vendor relationships for janitorial, mechanical, electrical, plumbing, carpentry, HVAC, and critical systems maintenance.
  • Track and audit work orders in the CMMS platform to ensure vendor compliance with Service Level Agreements.
  • Develop and maintain client relationships while meeting or exceeding key performance indicators.
  • Assist with budget management, quarterly forecasting, monthly spend reporting, and annual capital planning.
  • Manage vendor purchase orders, invoices, and payments, and conduct monthly financial reconciliations.
  • Lead, develop, and supervise a professional team.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
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