Assistant Executive Steward - Mandalay Bay

MGM Resorts International
•Onsite

About The Position

The Assistant Executive Steward at Mandalay Bay is responsible for assigned operational functions within the department and for helping create welcoming, memorable guest experiences. The role supervises departmental operations in alignment with the strategic plan, fiscal budget, and profitability objectives, and oversees guest-service delivery consistent with company standards and brand attributes. The position supervises staff and supports hiring, training, coaching, performance feedback, discipline, and scheduling. It also involves inspecting kitchen areas and equipment for cleanliness and sanitation, managing supply and equipment requisitions, and maintaining inventory and records for dinnerware, flatware, and glassware.

Requirements

  • Must be 21 years of age or older.
  • At least 2 years of experience in stewarding or administrative operations supervision.
  • Must be flexible and available to work morning, swing, or graveyard shifts as business needs require.
  • Experience managing employees covered under a Collective Bargaining Agreement (CBA).

Responsibilities

  • Supervise assigned departmental operational functions consistent with the strategic plan, fiscal budget, and short- and long-term profitability objectives.
  • Supervise the delivery and measurement of guest service consistent with company core service standards and brand attributes.
  • Supervise assigned staff, including hiring recommendations, training, coaching, performance feedback, recommending and administering discipline, and scheduling.
  • Provide ideas and suggestions for new products, services, technology, and processes.
  • Inspect equipment and kitchen areas routinely to ensure cleanliness and sanitary procedures are maintained.
  • Requisition new and replacement equipment as needed.
  • Approve requisitions for cleaning supplies and equipment and monitor supply requisitions to control costs without sacrificing material quality.
  • Maintain inventory and records for dinnerware, flatware, and glassware; order china, glassware, and silverware.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Company hotel, food and beverage, retail, and entertainment discounts, as well as partner discounts on travel, electronics, online shopping, and more.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development through programs, networking opportunities, and community volunteer opportunities.
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