Assistant Executive Housekeeper

Drury Hotels•Phoenix, AZ
•Onsite

About The Position

Under general supervision, assists the Executive Housekeeper with various functions in the hotel's housekeeping and laundry areas. Maintains exceptional +1 Service levels through guest and team member satisfaction. Ensures high quality standards in guest rooms, laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality with team members, customers, and coworkers.

Requirements

  • Thorough knowledge of methods for cleaning guest rooms and operating laundry services.
  • Knowledge of proper use and storage of cleaning chemicals.
  • General knowledge of equipment such as vacuums, commercial washers, and dryers.
  • Ability to lead a Housekeeping team to achieve quality, cleanliness, and Drury standards.

Responsibilities

  • Assist the Executive Housekeeper with housekeeping and laundry functions.
  • Maintain guest and team member satisfaction and exceptional +1 Service levels.
  • Ensure quality and cleanliness standards are met in guest rooms, laundry, public areas, meeting space, department storage areas, and work areas.
  • Lead the Housekeeping team to achieve quality, cleanliness, and Drury standards and exceed company quality expectations.
  • Maintain high standards of integrity, service, and hospitality with team members, customers, and coworkers.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Mentorship, cross-training, development plans, and management training.
  • Medical, dental, vision, prescription, life, and disability coverage.
  • Team Member Assistance Program.
  • Company-matched 401(k).
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