Assistant Executive Director

Laurels and Haven Highland Creek•Charlotte, NC

About The Position

TerraBella Senior Living is hiring an Assistant Executive Director to support The Laurels & The Haven in Highland Creek. The role supports the Executive Director with the overall leadership, management, and success of the community. It involves oversight of quality assurance and regulatory compliance, resident engagement, financial performance, sales support, and efficient operations across departments. The Assistant Executive Director helps ensure the community meets occupancy expectations and operates in compliance with financial and budget goals.

Requirements

  • Bachelor’s degree, preferably in Business Administration, Hospital Administration, or a health-related field.
  • Prior leadership experience.
  • Previous management experience, including hiring, coaching, performance management, daily operations, supervision, and discipline.
  • Demonstrated success in managing operating expenses.
  • Administrator license or certification may be required according to state requirements.

Nice To Haves

  • Leadership experience in the senior care industry.
  • Previous sales experience.

Responsibilities

  • Support the Executive Director with the overall leadership, management, and success of the community.
  • Oversee quality assurance and regulatory compliance.
  • Ensure outstanding resident engagement and participate in resolving issues and concerns.
  • Review and monitor financial performance to help ensure business targets are met.
  • Support Sales Team Members in meeting community occupancy expectations.
  • Assist the Executive Director in overseeing all departments.
  • Take responsibility for efficient operations and compliance with the community’s financial and budget goals.

Benefits

  • Competitive pay.
  • Medical, dental, vision, life, and disability insurance.
  • Paid time off and holidays.
  • 401(k) with employer match.
  • Paid training and career growth opportunities.
  • Wellness-related benefits.
  • Employee Assistance Program (EAP).
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