Assistant Executive Director

Hoamco•Surprise, AZ

7d•Onsite

About The Position

Under the general supervision of the Executive Director, the Assistant Executive Director is an executive operational leader supporting the Executive Director. The role primarily focuses on HOA governance, operational administration, landscape and maintenance oversight, and compliance for a community of 2,247 homes. Resort operations are a secondary focus; the Assistant Executive Director maintains operational knowledge to provide executive backup as needed. The Executive Director retains direct oversight of facilities maintenance and resort businesses. The position’s daily work is primarily dedicated to HOA governance, financial management, and common-area administration. It also provides direct administrative oversight, guidance, and daily management for HOA operational administrative staff and landscape vendor services, supporting the community’s governance, compliance, administration, and financial health.

Requirements

At least 3 years of on-site HOA management experience.
In-depth working knowledge of Arizona Revised Statutes governing HOAs and open meeting laws.
Strong financial oversight skills, including HOA budget development, variance analysis, general accounting principles, and management of full profit and loss statements.
Direct experience overseeing on-site community landscape operations, vendor contract compliance, and field performance evaluations.
Experience managing multifaceted operations and amenity structures in communities or resorts with 1,000 or more units or members.
Proficiency with personal computers, Microsoft Office Suite, board management software, and HOA management systems.
HOA-specific education and industry certifications, or equivalent specialized community association management training.
Demonstrated commitment to servant leadership and fostering a supportive, empathetic, service-focused environment for community members and staff.
Ability to occasionally lift or move approximately 50 pounds for event setups and operational assistance.
Ability to work flexible hours, including weekends, evenings, and holidays as needed for board meetings and major community events.
Ability to adhere to a professional resort-casual dress code.
Effective task prioritization in a fast-paced environment, interpersonal skills, teamwork, collaboration, and exceptional customer service.

Nice To Haves

CMCA® or AMS® designation through CAI is strongly preferred.

Responsibilities

Enforce community CC&Rs, Bylaws, and Rules & Regulations in accordance with governing documents and Arizona Revised Statutes.
Assist the Executive Director with annual budget preparation, financial variance analysis, and monitoring departmental profit and loss statements.
Promote fiscal responsibility, proper code allocation, and sound financial controls across association entities.
Manage and oversee community-wide landscape operations and vendors, including scope-of-work compliance, performance reviews, and common-area standards.
Prepare board meeting packets and draft meeting minutes.
Oversee annual election processes and manage member dispute resolution.
Ensure meeting minutes and other required documents are posted to the website in a timely manner.
Oversee Design Review workflows and field inspections to uphold community aesthetics across 2,247 homesites.
Complete daily, weekly, and monthly financial and operational reports as required.
Attend or lead departmental and board meetings as directed, and perform other related tasks assigned by management.
Maintain cross-functional operational knowledge to provide backup support for resort operations as needed.
Provide guidance and daily management to HOA operational administrative staff and landscape vendor services.