Assistant Executive Director

Cogir of Alexandria Fillmore • Alexandria, VA

2d

About The Position

The Assistant Executive Director (AED) supports the Executive Director in planning, implementing, and evaluating community operations. The role helps manage day-to-day operations, including profit-and-loss responsibilities, and serves as the community’s sales leader and HR point of contact.

The AED assists with staff leadership, recruiting, hiring, onboarding, resident satisfaction and retention, property oversight, regulatory compliance, budgeting, and sales activities. The position also maintains relationships with residents, families, employees, community partners, government agencies, and Cogir Senior Living corporate staff.

Requirements

• Bachelor’s degree in business, human services, gerontology, or a related field.
• At least five years of experience in retirement housing, hospitality, or healthcare management in a leadership role, preferably in business office, operations, or HR.
• Successful history of building sales and meeting financial goals.
• Strong attention to detail, time-management ability, initiative, and problem-solving skills.
• Excellent communication skills and ability to motivate.
• Positive team-player mentality and passion for serving seniors.
• Ability to participate in an on-call and weekend rotation.
• Valid driver’s license.

Nice To Haves

• Knowledge of computer systems including CRM, ATS, HRIS, and computer applications.

Responsibilities

• Assist with community operations and act as a point of contact for staff, residents, prospects, community organizations, government agencies, and the public.
• Oversee front desk staff, including training, supervision, and staff development.
• Support recruiting across departments and help create and maintain a highly functioning team environment.
• Oversee employee hiring, promotions, disciplinary actions, and terminations, applying consistent practices to select and retain quality personnel.
• Lead new-hire onboarding initiatives.
• Provide leadership for staff and residents and proactively solve problems and issues.
• Help maintain buildings, grounds, and property through preventative maintenance systems, programs, and frequent inspections.
• Help foster staff creativity to deliver high-quality resident services economically.
• Maintain high resident satisfaction through consistent delivery of quality services.
• Ensure resident records and charting are current and up to date.
• Maintain positive working relationships with residents, resident family members, employees, and the business community.
• Comply with local, state, and federal regulations and help create a safe working and living environment.
• Understand community care regulations and support the resident care program.
• Execute the renewal-retention program for existing residents.
• Help manage the community budget and cash flow, maintain accountability, and anticipate and minimize negative budget variances and deficits.
• Participate in in-house sales activities, including prospective resident tours and special events.
• Act as the second property contact for Cogir Senior Living corporate staff and maintain positive relationships.
• Help maintain departmental policies, procedures, and licenses in accordance with company and government requirements.

Benefits

• Competitive salary
• Bonus
• Growth opportunities
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Paid vacation
• Paid holidays
• Paid sick leave
• Employee Assistance Program
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager