About The Position

The Seasonal Assistant District Manager (ADM) helps lead the business and develops practical business leadership experience across recruitment and retention, marketing, employee development, operations, training, profitability, and team leadership. The role manages the day-to-day activities of seasonal team members across approximately 20 or more stores and/or kiosk locations and handles sensitive, highly confidential information. Working alongside the District Manager, the ADM supports assigned multi-unit retail locations and helps manage district operations to improve efficiency, revenue, and profitability. This is a full-time seasonal role beginning October 5, 2026, with an anticipated end date of April 24, 2027.

Requirements

  • Associate degree or equivalent related business experience.
  • At least 2 years of previous management or supervisory experience.
  • Passion for leading and inspiring others.
  • Entrepreneurial spirit and ability to think creatively to affect business results.
  • Strong communication, interpersonal, organizational, and client service skills.
  • Reliable transportation, insurance, and a driver’s license in good standing.
  • Ability to sustain energy and remain available to subordinates during the season, including evenings and weekends.
  • Ability to work under pressure in a fast-paced environment.

Nice To Haves

  • Coursework in management, tax preparation, and/or accounting.
  • Tax knowledge.
  • Proficiency with computer applications such as email, internet browsers, Dayforce or another HR information system, online time-tracking, Word, and Excel.
  • Knowledge of accounting or tax preparation software.

Responsibilities

  • Support and help strategically manage multi-unit retail locations in the assigned district in tandem with the District Manager, maximizing efficiency, revenue, and profitability.
  • Lead seasonal employee recruiting and interviewing, drive tax education and team workflows, and support the transition-to-hire process.
  • Monitor employee performance for quality, deadlines, and procedural compliance; correct problems and partner with Human Resources on training, development, complaints, and employee relations issues.
  • Ensure assigned locations meet company standards for office setup, buildouts and breakdowns, technology and telecommunications setup, supplies, and facilities maintenance.
  • Maintain relationships with property managers and landlords and work with the District Manager on corrective actions.
  • Build the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
  • Resolve client complaints and answer questions about policies and procedures.
  • Guide employees through difficult or complex problems and escalated complaints or disputes.
  • Monitor GL and P&L performance, holds/voids/rejects, discount reports, and productivity reports for the assigned store group.
  • Meet assigned district goals, including revenue, cash control, and tax return count.

Benefits

  • Year-end annual bonus program eligibility
  • 401(k) with company match
  • Medical Low Plan with Company HSA Match
  • Teladoc, including unlimited sessions for $18 per month for seasonal employees
  • Free Employee Assistance Program (EAP)
  • Corporate discount program
  • Free tax preparation training and PTIN registration
  • Free tax filing services for employees
  • Professional development and continuous training
  • Flexible schedule
  • Opportunities for advancement
  • Earned Wage Access
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