Assistant Director of Talent & Culture

Mauna Lani•Waimea, HI

16h

About The Position

The Assistant Director of Talent & Culture supports the hotel’s human resources and team member programs at Mauna Lani. The role leads and supervises the office team, advises managers on employee relations matters, supports labor relations with the union, and helps ensure hotel policies are applied fairly and consistently. It also oversees recruitment for managerial hires, team member development, benefits administration, community relations, and a range of HR projects. The position is salaried exempt, with a schedule shaped by business needs and availability required on evenings, weekends, and holidays. The role works in a primarily indoor office setting and includes computer-based data entry as well as movement around company property and occasional travel outside it. The individual must be able to sit for extended periods, bend, lift, stoop, walk, push and pull, and lift and carry up to 20 pounds. Mental demands include learning, following instructions, concentrating, interacting with others, managing stressful situations, self-control, attention to detail, and reliability.

Requirements

High school graduate.
Any combination of education and experience that provides the required knowledge, skills, and abilities.
Able to lift and carry 20 pounds.
Able to work an unstructured schedule and be available on evenings, weekends, and holidays as business demands require.

Nice To Haves

College education in HR or Industrial Relations.
At least 3 years of prior human resources management experience in a hospitality setting.

Responsibilities

Manages the office team, trains and supervises staff, mentors and coaches team members, approves payroll, and assigns duties.
Advises managers and participates in team member counseling, investigations, and disciplinary processes; prepares and approves related documentation.
Creates and implements hotel policies to support compliance, fairness, and consistency.
Liaises between hotel management and the union on lower-level labor relations matters; negotiates contracts and interprets and administers collective bargaining agreements.
Prepares letters of agreement and other correspondence, communications, and documentation.
Coordinates and participates in community relations projects and team member events and activities, including Charity Walk, monthly general meetings and reports, celebrations, and recognition programs.
Participates in team member training and development programs, including educational assistance, in-house training, the CIRCLE Experience, and leadership Huakai.
Leads recruitment efforts for managerial hires, including relocation and advertising; ensures union candidates are referred promptly and placed in compliance with the collective bargaining agreement; interviews management candidates.
Works on special projects, including wage increases, performance reviews, Department of Labor reports, and revisions to the handbook, job descriptions, and administration manual.
Administers benefits, including participation in workers’ compensation claims review; 401(k) and pension administration; EAP and supplemental insurance; medical and dental carrier selection and plan-benefit interpretation; and TDI/LTD, FMLA, and HFLL matters.
Supports off-property housing, including lease setup and payments and placement of team members, including J-1s.
Participates in management training sessions, communication and planning meetings, and team member and community relations functions.
Performs other duties as assigned.