Assistant Director of Talent & Culture
About The Position
The Assistant Director of Talent & Culture manages and supports human resources operations at Mauna Lani, a luxury resort on the Kohala Coast of Hawaii. The role supervises and develops the office team, advises managers on employee relations matters, and helps create and implement fair, consistent, and compliant hotel policies. It also supports labor relations with the union, including interpreting and administering collective bargaining agreements. The position coordinates team member and community activities, supports training and development programs, and leads recruitment efforts for management roles. It also handles a range of special projects and benefits administration, supports off-property team member housing, and participates in management training, communications, planning, and employee and community relations functions. This is a salaried exempt role with an unstructured schedule that includes availability on evenings, weekends, and holidays as business needs require.
Requirements
- High school graduation is required.
- Any combination of education and experience that provides the required knowledge, skills, and abilities.
- Minimum of 3 years of prior human resources management experience in a hospitality setting is preferred.
Nice To Haves
- College education in HR or Industrial Relations.
- At least 3 years of prior human resources management experience in a hospitality setting.
Responsibilities
- Staff, train, supervise, mentor, and coach the office team; assign duties and approve payroll.
- Advise managers and participate in team member counseling, investigations, and disciplinary processes; produce and approve related documentation.
- Create and implement hotel policies that promote compliance, fairness, and consistency.
- Serve as a liaison between hotel management and the union on lower-level labor relations matters; negotiate contracts and interpret and administer collective bargaining agreements.
- Prepare letters of agreement, correspondence, communications, and other documentation.
- Coordinate and participate in community relations projects and team member events and activities, including the Charity Walk, monthly general meetings and reports, celebrations, and recognition programs.
- Participate in team member training and development programs, including educational assistance, in-house training, the CIRCLE Experience, and leadership Huakai.
- Manage recruitment efforts for managerial hires, including relocation and job advertising; ensure union candidates are referred promptly and placed in accordance with the collective bargaining agreement; interview management candidates.
- Work on special projects such as wage increases, performance reviews, Department of Labor reports, handbook revisions, job description updates, and administration manual revisions.
- Administer benefits, including participation in workers' compensation claims reviews; 401(k) and pension plan administration; EAP and supplemental insurance; medical and dental carrier selection and plan benefit interpretation; and TDI/LTD benefits, FMLA, and HFLL compliance.
- Support off-property housing, including lease setup and payments and placement of team members, including J-1s.
- Participate in management training sessions, communication and planning meetings, and team member and community relations functions.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
