Assistant, Talent & Culture

NBCUniversal • Universal City, CA

1d • Onsite

About The Position

The Human Resources Assistant at Team Member Central provides in-person support to Team Members with questions about benefits and individual employment needs. The role helps Team Members navigate employee self-service resources and tools and connects them with appropriate HR representatives when needed. It also supports HR administration, Community & Wellness, recognition programs, activities, company giveaways, and the sale of Team Member Perk items through cash-handling transactions.

Requirements

• High school diploma.
• At least 1 year of internship or work experience in a professional work environment.
• High proficiency with Microsoft Office, including Outlook, Excel, PowerPoint, and Word.
• Customer service experience in a guest- or customer-facing industry.
• Flexibility to work weekends, holidays, and nights as required.
• Professional and personable, with sound judgment when handling sensitive matters.
• Flexible and adaptable in a fast-paced environment.
• Ability to work with others and collaborate throughout the organization.
• Self-starter who is motivated and proactive.
• Strong organizational skills, attention to detail, and ability to handle multiple tasks and assignments.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple projects.

Nice To Haves

• Bachelor’s degree from a four-year college or university in Human Resources, Business, Communication, or a related field is highly preferred.

Responsibilities

• Respond to Team Member questions in person and guide them to the appropriate service or resource.
• Assist with questions about personnel status, pay, leave of absence, healthcare benefits, and Wellness.
• Support the Human Resources team with daily eligibility checks, record management, and general inquiries.
• Answer phone calls politely and efficiently to address Team Member needs and requests.
• Assist Team Members with recognition programs.
• Distribute company giveaways.
• Assist Team Members with signing up for activities.
• Handle cash transactions related to the company’s Team Member Perks offerings.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• Other discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED