Director, Talent & Culture

Align Communications•New York, NY

1d•$170,000 - $200,000•Onsite

About The Position

Align is seeking a Director, Talent and Culture to lead and evolve its Talent and Culture function as the company grows. Reporting to the Chief Operating Officer, this role connects business objectives, culture, and the professional experience, and partners with executive leadership to design and implement talent, career development, and culture strategies. A central priority is building and administering a structured career management and coaching program so professionals across all lines of business understand their options, have development plans, and can see paths to grow at Align. The role is based in Align’s Midtown Manhattan office and is full-time, with full benefits, a base salary of $170,000–$200,000 commensurate with experience, and performance-based bonuses. The Director will build and scale a modern Talent and Culture function, direct a team, and partner with executives and managers on talent acquisition and retention, organizational structure, performance management, and culture. The role owns ALIGN PATH (Professional Advancement and Training Hub), including its company-wide training platform, career curricula, and Analyst Program. It also leads career coaching and retention programs, culture and professional experience initiatives, recruiting strategy and processes, and the use of people systems and analytics to support growth and decision-making. The ideal candidate is a people-first leader with a strategic approach to systems, data, and technology, and an appetite to grow into broader People leadership as Align scales. Align describes itself as a global provider of technology infrastructure solutions, professional services, and managed IT services.

Requirements

10+ years of experience leading Talent Management, Learning & Development, Human Resources, Talent Acquisition, People Operations, or Organizational Development functions.
Significant experience managing teams and business-critical initiatives.
Proven success building and scaling People programs—including onboarding, career management and coaching, and learning and development—in growing, fast-paced organizations.
Deep expertise in talent management, career development, performance management, leadership development, and talent acquisition.
Working knowledge of employee relations, compensation, and HR operations.
Experience designing and administering career management, coaching, or mentoring programs that improve retention and internal mobility.
Demonstrated ability to leverage systems and analytics to drive efficiency and business outcomes.
Track record of measurable business impact in a highly collaborative environment.
Ability to handle confidential information, including sensitive legal matters.
Excellent communication, relationship-building, and stakeholder-management skills.

Nice To Haves

Experience in management consulting, technology services, IT professional services, or a VAR environment.
Experience owning a learning and development program or learning platform (LMS), ideally including early-career or analyst programs.
Aptitude and appetite to grow into broader People leadership, including HR operations, compensation, and benefits.

Responsibilities

Build and scale a high-performing Talent and Culture function and direct a team to support every stage of the professional lifecycle.
Partner with senior executives and management on talent acquisition and retention, organizational structure, performance management, and corporate culture.
Implement and communicate organizational change initiatives and programs; manage special projects and corporate initiatives assigned by the COO.
Create, iterate on, and administer a structured career management and coaching program across all lines of business.
Establish regular career conversations and development plans for Align professionals.
Equip managers with tools and training to coach effectively; oversee trained managers, mentors, and career advisors, and advise professionals as needed.
Partner with line-of-business leaders to define career paths, role skills expectations, and advancement criteria connected to ALIGN PATH learning.
Promote internal mobility and track retention, internal mobility, promotion velocity, and engagement to identify and address retention risks.
Own ALIGN PATH, Align’s company-wide training and education platform, including the Analyst Program.
Develop and maintain career-training curricula for roles from entry level through senior management; expand learning through internal and external training, development, and knowledge management initiatives.
Measure participation and learning outcomes and keep learning content current with business needs.
Champion Align’s values and culture, and consult with directors and managers on morale, performance, and professional development.
Strengthen onboarding and orientation, including guide and mentoring programs for new professionals.
Evolve performance reviews toward continuous growth, alignment, and positive reinforcement; lead performance management, talent reviews, and succession planning.
Lead recognition programs and team-building events; oversee internal programs and communications, including event planning committees and home.align.com, in partnership with Marketing & Communications.
Partner with the Recruiting Lead on recruiting strategy and employer branding, and with business leaders to forecast talent needs and develop proactive hiring plans.
Ensure recruiting processes are scalable, efficient, and aligned with Align’s standards; develop recruiting KPIs and reporting dashboards for hiring managers and executives.
Improve recruiting and onboarding workflows, candidate experience, and hiring outcomes.
Drive effective use of people systems and tools, continuously improve People processes and technology, and use people analytics to inform decisions.

Benefits

Comprehensive medical, dental, and vision coverage.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
401(k) plan with a dollar-for-dollar company match at 3%, up to an annual maximum of $5,000.
Complimentary ClassPass membership.
Generous paid time off (PTO).
Company-paid holidays.
Cellphone reimbursement program.
Floating holiday.
Pre-tax commuter benefits, where applicable.
Employee wellness programs, events, and team-building activities.
Employee referral program.
Performance-based bonuses.