About The Position

The Talent Development and Culture Consultant II focuses on team effectiveness, leader coaching, and learning strategy to drive organizational results. The Consultant promotes and role models the desired culture when developing leaders and teams. The role routinely engages and collaborates with the Talent Development & Culture team and key stakeholders, including the HR Strategy Team, Ministry leaders, Talent partners, and clinical education, to identify effective strategies and tactics, prioritize projects, and uncover, address, or escalate barriers to measurable organizational results. Effective solutions are based on capturing data, intentional listening, powerful questioning, and objective reasoning to identify needs and collaborate with the Talent Development & Culture Director and team, other stakeholders, and customers before implementation. The Consultant coaches individuals and teams, supports leaders in applying CHRISTUS Health leadership tools and processes, and uses organizational systems, recommendations, benchmarking, data, and feedback to improve engagement, team effectiveness, culture, and business performance. The role also champions system strategies and learning methodologies, evaluates organizational development and learning solutions against business drivers, monitors industry trends, and assists with communication and implementation plans for system and regional or ministry initiatives.

Requirements

  • Bachelor’s degree in business, human resources, education, or a related field; comparable relevant experience may be considered in lieu of a degree. The degree is listed as preferred.
  • Demonstrated experience in adult learning, strategic thinking, creativity, coaching, consulting, organizational development, and continuous improvement.
  • Obtain ATD – Coaching and Consulting, Fierce, and DiSC® certifications within one year of hire.
  • Demonstrated experience coordinating and/or implementing organizational development and learning frameworks, standards, policies, and procedures.
  • Ability to work effectively in a blended virtual and face-to-face environment and a matrixed organizational structure.
  • Excellent written, oral, and presentation communication skills.
  • Three to five years of relevant experience designing, implementing, facilitating, or managing adult learning programs and organizational effectiveness strategies.
  • Demonstrated experience coordinating and/or implementing organizational development.

Responsibilities

  • Coach individuals and teams and manage group dynamics to improve team effectiveness.
  • Apply business requirements and collaborate with the Talent Development & Culture team to cascade aligned strategies and tactics across CHRISTUS.
  • Promote cultural accountability by sharing feedback, capturing lessons learned, sharing best practices, reducing duplication of effort, identifying issues affecting effectiveness, and championing change.
  • Collaborate on cross-functional teams and committees, including Tiger Teams, CHRISTUS leadership teams, engagement committees, and Leadership Development Institutes.
  • Serve as a strategic, trusted advisor to assigned leaders; build relationships, set expectations, and align requests with CHRISTUS strategies, programs, business needs, and individual circumstances.
  • Partner with leaders to coach and support implementation of CHRISTUS Health core leadership tools and processes.
  • Use CHRISTUS systems, tools, prescriptive recommendations, and benchmarking to support actions that improve engagement, strengthen teams and culture, and improve business performance.
  • Facilitate sessions and use associated tools to accelerate new leader acculturation, team engagement, alignment on business objectives, and clarity about priorities and expectations.
  • Apply similar leader-development strategies and tactics with other mid-level leaders.
  • Champion CHRISTUS System strategies, tactics, programs, and methodologies through influence, empowerment, and engagement.
  • Capture surveys and other feedback mechanisms to support improvement efforts.
  • Gather, organize, and analyze information on the impact of organizational development and learning solutions against key business drivers, and present findings in a meaningful way.
  • Use feedback, data reports, and metrics to inform organizational decision-making.
  • Monitor industry trends and market conditions and incorporate relevant expertise, best practices, and business imperatives into strategies, processes, tools, and programs.
  • Assist in developing communication and implementation plans for CHRISTUS system and regional or ministry initiatives.
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