Assistant, Talent & Culture
About The Position
The Human Resources Assistant at Team Member Central provides in-person support to Team Members with questions related to benefits and individual employment needs. The role helps Team Members use employee self-service resources and tools and connects them with appropriate HR representatives when necessary. It also supports HR administration, community and wellness activities, and cash handling for the sale of Team Member Perk items. This position is required to be performed full-time at an NBCUniversal-designated worksite. The role requires schedule flexibility, including availability to work nights, weekends, and holidays as required.
Requirements
- High school diploma.
- At least 1 year of internship or work experience in a professional work environment.
- High proficiency with Microsoft Office, including Outlook, Excel, PowerPoint, and Word.
- Customer service experience in a guest- or customer-facing industry.
- Flexibility and availability to work nights, weekends, and holidays as required.
- Professional and personable, with the ability to exercise sound judgment when handling sensitive matters.
- Flexible and adaptable in a fast-paced environment.
- Ability to work with others and collaborate throughout the organization.
- Self-starter who is motivated and proactive on the job.
- Strong organizational skills, attention to detail, and ability to handle multiple tasks and assignments.
- Excellent verbal and written communication skills.
- Ability to multitask and manage multiple projects.
Nice To Haves
- Bachelor’s degree from a four-year college or university in Human Resources, Business, Communication, or a related field is highly preferred.
Responsibilities
- Interact with and support Team Members daily, answering questions and directing them to appropriate services.
- Assist Team Members with questions about personnel status, pay, leave of absence, healthcare benefits, and wellness.
- Support the Human Resources team with tasks such as daily eligibility checks, record management, and general inquiries.
- Answer phone calls politely and efficiently to meet Team Member needs and requests.
- Assist Team Members with recognition programs.
- Distribute company giveaways.
- Assist Team Members with signing up for activities.
- Handle cash transactions supporting the company’s Team Member Perks offerings.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- Various discounts and perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
