Manager, Talent & Culture

NBCUniversal•Universal City, CA

1d•Hybrid

About The Position

The Manager, Talent & Culture is a strategic HR partner supporting Universal Studios Hollywood. The role helps shape the employee experience and drive business success by building leadership capability, strengthening team culture, and guiding change initiatives that improve performance and engagement. Working closely with leaders across a diverse, fast-paced entertainment, hospitality, operations, and working-studio environment, the Manager anticipates needs, designs solutions, and supports employees in thriving. The position advises leaders and Team Members on organizational effectiveness, workforce planning, employee engagement, and change management. It leads complex employee relations matters and supports performance management, talent reviews, succession planning, compensation, career development, and leadership pipeline initiatives. The Manager also leads HR projects and programs, partners with HR teams and Labor Relations, supports employees through change, and uses workforce data and HR systems to guide decisions and maintain compliance with applicable laws, company policies, and collective bargaining agreements. This position currently follows a hybrid schedule, requiring work from the office at least four days per week. In-office requirements may change. The role is eligible for company-sponsored benefits. The salary range is $95,000–$115,000 and the role is bonus eligible.

Requirements

At least 5 years of progressive HR experience, with demonstrated expertise in employee relations, talent management, workforce planning, and organizational effectiveness.
At least 3 years of experience leading or developing HR professionals and/or project teams.
Proven track record of designing and executing action plans and managing projects from concept through evaluation.
Exceptional consulting skills, including the ability to influence leaders, challenge assumptions, and provide innovative, practical solutions.
Demonstrated success as a strategic partner to business leaders in a dynamic, fast-paced environment.
Solid project management, facilitation, and change leadership skills.
Excellent communication and interpersonal skills, with the ability to build trust and credibility across organizational levels.
Proficiency in HR systems such as SAP, Oracle, or Workday, and Microsoft Office Suite.
Growth mindset and passion for developing others and driving continuous improvement.
Flexibility to work weekends and holidays as business needs require.

Nice To Haves

Bachelor’s degree in human resources, business management, or a related field, or an equivalent combination of education and relevant experience.
Advanced degree in HR Management, Organizational Development, or a related field.
Experience in union or represented environments.
Experience in industries such as retail, hospitality, or entertainment.

Responsibilities

Serve as a trusted advisor to leaders and provide counsel on organizational effectiveness, workforce planning, employee engagement, and change management.
Lead and advise on complex employee relations issues and policy violations, ensuring fair, consistent, and compliant practices.
Partner with leadership to design and implement action plans addressing performance, culture, and operational challenges, using data and insights to identify and solve issues.
Drive HR processes for assigned client groups, including performance management, talent reviews, succession planning, compensation, and career development planning.
Coach leaders on engaging, developing, and retaining talent, and provide tools to build individual and team capability.
Lead initiatives that strengthen the leadership pipeline and bench strength, including mentoring, career-pathing, and tailored development opportunities.
Manage and deliver HR projects and programs from end to end, aligning them with organizational goals and ensuring measurable outcomes and timely execution.
Partner with Talent Acquisition, Learning & Development, and other HR teams to deliver integrated solutions.
Partner with Labor Relations in a sophisticated labor and employee relations environment.
Maintain workplace visibility, engage directly with employees, address concerns early, and foster a positive employee experience.
Support leaders and employees in navigating change and promote alignment, adoption, and sustained results.
Ensure compliance with federal, state, and local laws, company policies, and collective bargaining agreements where applicable.
Use HR systems and workforce data to identify trends, inform decisions, and maintain data integrity.