Area Director of Talent & Culture

The Lodge at Blue Sky•Wanship, UT

About The Position

The Area Director of Talent & Culture oversees the Talent & Culture function at The Lodge at Blue Sky and Goldener Hirsch, splitting time evenly between the two properties. The role partners strategically with General Managers and Executive Committee Members to support hotel goals, improve processes, maintain appropriate staffing, coach performance, manage business risks, develop talent, and deliver heartfelt service. It champions Auberge’s culture and values while supporting an excellent experience for both guests and team members. The position leads talent management and development, including recruitment, staffing strategies, onboarding, compensation planning, succession planning, learning and development, and programs that support team-member engagement and retention. It also oversees employee relations, investigations, conflict resolution, and compliance with applicable labor laws. The role uses sound financial judgment to establish and manage budgets for team events and programming, and may travel up to 50%.

Requirements

  • At least 5 years of human resources experience.
  • At least 2 years in a Human Resources Director or Manager role.
  • Experience implementing large, company-wide programs.
  • Knowledge of applicable federal, state, and local laws, codes, and regulations, including FMLA, ADA, ADEA, and EEO.
  • Ability to develop creative solutions and drive effective organizational change.
  • Ability to travel up to 50%.

Nice To Haves

  • Previous hospitality-related experience, preferably at a luxury hotel or resort.

Responsibilities

  • Champion Auberge’s brand culture and values to attract top talent.
  • Develop effective staffing strategies with property leaders and monitor the local talent pool.
  • Build recruiting pipelines through educational institutions and career fairs.
  • Create an inclusive onboarding process for new team members.
  • Develop a competitive compensation structure to attract and retain talent.
  • Align succession planning across roles and properties with the talent-management strategy.
  • Spend time in departments, attend daily rallies, and engage with team members and managers.
  • Create feedback channels and ensure team-member concerns are heard and acted upon.
  • Develop events, recognition, and incentive programs to foster engagement and connection to the brand.
  • Maintain team-member communications through appropriate channels and ensure messaging aligns with the brand.
  • Monitor culture, engagement, and retention metrics and identify opportunities for improvement.
  • Champion, organize, and lead team-member training and learning and development initiatives.
  • Work with leaders and team members to develop service skills and product delivery.
  • Establish and manage budgets that provide resources for team events and programming.
  • Ensure compliance with mandatory laws and anticipate relevant changes to city, state, and federal labor statutes.
  • Address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values.
  • Partner with General Managers and Executive Committee Members on hotel goals, process improvements, staffing levels, performance coaching, and service delivery.
  • Oversee Talent & Culture at The Lodge at Blue Sky and Goldener Hirsch, with a 50/50 time split between the properties.
  • Travel as needed, up to 50%.
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