Assistant Director of Admissions

Acadia•Henderson, NV

About The Position

Seven Hills Hospital is seeking an experienced and compassionate Assistant Director of Admissions to oversee the day-to-day operations of its Admissions Department. The role provides leadership and direction to the admissions team while ensuring a responsive, efficient, and patient-centered intake and admissions process. The Assistant Director oversees crisis triage, evaluations, intakes, and admissions; supports staff training and development; maintains regulatory and quality standards; and collaborates with referral sources and internal teams to connect patients with an appropriate level of care. The ideal candidate is a strong clinical leader who can prioritize admissions, support departmental goals, improve processes, and foster a collaborative team environment while keeping patient safety and quality of care at the forefront. The assigned shift is 3:00 p.m. to 11:00 p.m.

Requirements

Bachelor’s degree in a social services field.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
May require state licensure for the position.
First aid may be required depending on state or facility.

Nice To Haves

Master’s degree in a social services field or RN.
Two or more years of experience in a healthcare admissions role.

Responsibilities

Lead the Admissions Department and cultivate an integrated team.
Implement the business development and marketing department’s strategic plan as it relates to facility admissions and directing potential clients to treatment.
Lead quality management for crisis triage, evaluation, intake, and admission services.
Assign and distribute scheduled evaluations, intakes, and admissions based on requests and hospital census.
Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
Perform follow-up communications and generate recommendations for organizational leadership.
Provide orientation, in-service, and continuing education programs for department staff and other internal personnel responsible for crisis triage or evaluation services.
Serve as a clinical liaison with referral sources.
Improve departmental service efficiency and quality, and develop and meet departmental goals and objectives.
Ensure the department remains up to date with and compliant with new laws and regulations.
Train and supervise staff.
For the assigned shift, plan, assign, supervise, and perform duties required to ensure patient safety and departmental efficiency.
Prioritize potential admissions by considering patient needs and the facility’s capacity and capability to provide appropriate care.
Apply knowledge of clinical assessment, diagnoses, and interventions with patients.
Guide and direct staff, encouraging mutual trust, respect, and cooperation among team members.
Ensure the EMTALA log is completed for each patient seen by Admissions, if applicable.
Serve as a preceptor for new admissions team employees.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met; and prioritize patient safety.
Perform other functions and tasks as assigned.