Anthropologie Assistant Department Manager

Anthropologie•Skokie, IL

10d•$22 - $23•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to create an engaging and inspiring store environment. The role helps foster community among the team through continued education about brand and store initiatives. As a brand representative, the Assistant Department Manager promotes an inclusive environment and models extraordinary customer service. The role helps lead the salesfloor, support team development and hiring, execute store operations and visual standards, and communicate store priorities and customer and staff feedback.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.
Eagerness to learn and grow within the organization.

Nice To Haves

Enthusiasm for the Anthropologie brand.

Responsibilities

Promote a positive and inclusive store environment in line with the values of the SPARKED program.
Model extraordinary service and help create an environment where all customers feel welcome, heard, and valued.
Support store leaders and stylists in promoting customer events that build brand engagement and connections with the local community.
Help lead the salesfloor, drive engagement in each zone, communicate effectively, and guide the team toward customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, the SPARKED Journal, employee recognition, and team-building activities.
Support daily operations, including opening and closing procedures, maintaining store standards, restocking, and helping with facilities or IT issues.
Collaborate with partners on shipment and omni fulfillment, visual standards, product stock levels, and markdowns.
Provide feedback on team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening to others and seeking different perspectives.
Communicate with leadership about teamwork and progress toward store objectives.
Share store priorities and brand messages with the team while prioritizing employee engagement.
Share customer and staff experience insights and feedback with the Service and Styling Manager.