Anthropologie Assistant Department Manager

Urban Outfitters•Boca Raton, FL

2d•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to create an engaging and inspiring store environment. The role helps foster a sense of community among the team through ongoing education about brand and store initiatives. The Assistant Department Manager represents the Anthropologie brand, leads by example in delivering extraordinary and inclusive customer service, and supports customer events that strengthen brand engagement and connections with the local community. The position also supports salesfloor leadership, team development, daily store operations, visual standards, shipment and omnichannel fulfillment, and clear communication of store priorities and feedback.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Nice To Haves

Anthropologie brand fan.

Responsibilities

Represent the brand and promote a positive, inclusive store environment in line with the SPARKED program.
Model extraordinary service and help ensure customers feel welcome, heard, and valued.
Support customer events that drive brand engagement and strengthen connections with the local community.
Help lead the salesfloor and drive engagement in each zone through elevated communication, prioritizing customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, recognition, team building, and initiatives such as the SPARKED Journal.
Support opening and closing procedures, store standards, product restocking, and facilities or IT issues.
Collaborate with partners on shipment and omnichannel fulfillment, visual standards, product stock levels, and markdowns.
Provide feedback on team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Check in with leadership to maintain communication and teamwork on store objectives.
Share store priorities and brand messages with the team while prioritizing employee engagement.
Provide insights and feedback about customer and staff experiences to the Service and Styling Manager.