Anthropologie Assistant Department Manager

Anthropologie • Colorado Springs, CO

4d • Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to create an engaging and inspiring store environment. The role fosters a sense of community among the team through ongoing education about the brand and store initiatives. The position is located at Anthropologie in Colorado Springs, Colorado.

Requirements

• At least 1 year of retail leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Nice To Haves

• Enthusiasm for the Anthropologie brand.

Responsibilities

• Represent the brand and promote a positive, inclusive store environment in line with the values of the SPARKED program.
• Lead by example in upholding a service culture that provides extraordinary service and helps every customer feel welcome, heard, and valued.
• Support store leadership and stylists in promoting customer events that increase brand engagement and connections with the local community.
• Help lead the sales floor, drive engagement in each zone through elevated communication, and guide the team in prioritizing customer experience and store objectives.
• Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
• Use brand resources to support employee development, including the SPARKED Journal, employee recognition, and team-building activities.
• Support daily operations, including opening and closing procedures, maintaining store standards, restocking products, and helping resolve facilities or IT issues.
• Collaborate with partners on shipment and omni-fulfillment processes, visual standards, product stock levels, and markdowns.
• Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
• Contribute to an inclusive workplace by listening actively and seeking different perspectives.
• Communicate with leadership about teamwork and progress toward store objectives.
• Prioritize employee engagement and share store priorities and brand messages with the team.
• Share insights about customer and staff experiences with the Service and Styling Manager.

Benefits

• Medical benefits.
• Dental benefits.
• Vision benefits.
• Paid time off.
• Employee discounts.
• Retirement savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed