Anthropologie Assistant Department Manager

Anthropologie • South Windsor, CT

16h • Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. The role fosters community among the team through continued education on brand and store initiatives.

The position represents the brand and helps create an inclusive, welcoming customer experience. It supports store leadership in leading the salesfloor, developing and retaining an engaged team, executing store operations and visual standards, and communicating team and customer insights to leadership.

Requirements

• 1+ years of retail leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Nice To Haves

• Anthro brand fan.

Responsibilities

• Represent the brand and promote a positive, inclusive store environment in line with the SPARKED program.
• Model extraordinary service and help ensure customers feel welcome, heard, and valued.
• Support store leadership and stylists in promoting customer events that drive brand engagement and connections with the local community.
• Lead the salesfloor and encourage engagement in each zone through elevated communication, guiding the team to prioritize customer experience and store objectives.
• Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
• Use brand resources to support employee development, the SPARKED Journal, employee recognition, and team-building activities.
• Support daily operations, including opening and closing procedures, maintaining store standards, restocking, and helping with facilities or IT issues.
• Collaborate with partners on shipment and omni fulfillment, visual standards, product stock levels, and markdowns.
• Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
• Contribute to an inclusive work environment by listening actively and seeking different perspectives.
• Communicate with leadership and work as a team to complete store objectives.
• Share store priorities and brand messages with the team while prioritizing employee engagement.
• Communicate insights about customer and staff experiences to the Service and Styling Manager.

Benefits

• Medical benefits.
• Dental benefits.
• Vision benefits.
• Paid time off (PTO).
• Employee discounts.
• Retirement savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed