Anthropologie Assistant Department Manager

Urban Outfitters • Scottsdale, AZ

3d • Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to help create an engaging and inspiring store environment. The role fosters community among the team through continued education on brand and store initiatives. It supports customer experience, team leadership and development, visual standards, daily operations, and communication with store leadership and partners.

Requirements

• At least 1 year of retail leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Nice To Haves

• Interest in or enthusiasm for the Anthropologie brand.

Responsibilities

• Represent the brand and promote a positive, inclusive store environment in line with the SPARKED program.
• Lead by example in delivering extraordinary service and ensuring customers feel welcome, heard, and valued.
• Support store leaders and stylists in promoting customer events that build brand engagement and connections with the local community.
• Help lead the sales floor, drive engagement in each zone, and guide the team in prioritizing customer experience and store objectives.
• Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
• Support employee development and initiatives including the SPARKED Journal, employee recognition, and team-building activities.
• Support opening and closing procedures, store standards, product restocking, and facilities or IT issues.
• Collaborate with partners on shipment and omni-fulfillment processes; support visual standards, stock levels, and markdowns.
• Provide feedback on team training needs to support scheduling, payroll allocation, sales, and brand initiatives.
• Contribute to an inclusive environment by listening to others and seeking different perspectives.
• Coordinate with leadership to maintain communication and teamwork toward store objectives.
• Share store priorities and brand messages with the team while prioritizing employee engagement.
• Communicate insights and feedback about customer and staff experiences to the Service and Styling Manager.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discounts
• Retirement savings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed