Anthropologie Assistant Department Manager

Urban Outfitters • Austin, TX

7d • Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to help create an engaging and inspiring store environment. The role fosters community among the team through continued education about brand and store initiatives. It represents the Anthropologie brand, leads by example in delivering extraordinary service, supports customer events, and helps the team achieve store objectives. The Assistant Department Manager also supports recruiting and onboarding, employee development, daily store operations, shipment and omni fulfillment, visual standards, and communication between the team and store leadership.

Requirements

• At least 1 year of retail leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Nice To Haves

• Enthusiasm for the Anthropologie brand.

Responsibilities

• Represent the brand and promote a positive, inclusive store environment in line with the SPARKED program.
• Model extraordinary service so customers feel welcome, heard, and valued.
• Support store leadership and stylists in promoting customer events that strengthen brand engagement and local community connections.
• Help lead the salesfloor, drive engagement across zones, and guide the team to prioritize customer experience and store objectives.
• Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
• Use brand resources to support employee development, recognition, and team-building initiatives, including the SPARKED Journal.
• Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
• Collaborate with partners on shipment and omni fulfillment processes, visual standards, product stock levels, and markdowns.
• Share feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
• Contribute to an inclusive work environment by listening actively and seeking different perspectives.
• Communicate with leadership about progress toward store objectives and support teamwork.
• Share store priorities and brand messages with the team while prioritizing employee engagement.
• Provide customer and staff experience insights and feedback to the Service and Styling Manager.

Benefits

• Medical, dental, and vision benefits.
• Paid time off (PTO).
• Employee discounts.
• Retirement savings.
• Additional benefits; availability and eligibility may depend on location and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed