Anthropologie Assistant Department Manager
Anthropologie•Oak Brook, IL
•$22 - $23•Onsite
About The Position
The Assistant Department Manager supports service, selling, and business operations to create an engaging and inspiring store environment. The role fosters community among the team through ongoing education about the brand and store initiatives. The position represents the Anthropologie brand, supports the store leadership team, and helps the team deliver a welcoming customer experience while achieving store objectives.
Requirements
- At least 1 year of retail leadership experience.
- Experience being a team player.
- Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
- Eagerness to learn and grow within the organization.
- Interest in or enthusiasm for the Anthropologie brand.
Responsibilities
- Represent the brand and promote a positive, inclusive store environment in line with the values of the SPARKED program.
- Lead by example in delivering extraordinary service and ensuring customers feel welcome, heard, and valued.
- Support store leaders and stylists in promoting customer events that build brand engagement and local community connections.
- Lead on the sales floor, communicate across zones, and guide the team to prioritize customer experience and achieve store objectives.
- Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
- Use brand resources to support employee development, recognition, the SPARKED Journal, and team-building activities.
- Support opening and closing procedures, store standards, product restocking, and facilities or IT issues.
- Work with partners on shipment and omnichannel fulfillment; support visual standards, stock levels, and markdowns.
- Provide feedback on team training needs to inform scheduling and payroll allocation for sales and brand initiatives.
- Help create an inclusive work environment by listening to others and seeking different perspectives.
- Communicate with leadership about teamwork and progress toward store objectives.
- Share store priorities and brand messages with the team while prioritizing employee engagement.
- Share insights about customer and staff experiences with the Service and Styling Manager.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- Employee discounts
- Retirement savings
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
