Anthropologie Assistant Department Manager

Urban Outfitters•Huntsville, AL

2d•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to create an engaging and inspiring store environment. The role fosters community within the team through continued education on brand and store initiatives. As a brand representative, the manager promotes a positive and inclusive environment and leads by example in delivering extraordinary service so customers feel welcome, heard, and valued. The position also supports customer events, salesfloor leadership, team development, store operations, visual standards, and communication across the team.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Nice To Haves

Anthro brand fan.

Responsibilities

Promote a positive and inclusive store environment in line with the values of the SPARKED program.
Model extraordinary service and help create an environment where all customers feel welcome, heard, and valued.
Support store leadership and stylists in promoting customer events that drive brand engagement and connect with the local community.
Lead on the salesfloor, drive engagement in each zone, and guide the team in prioritizing customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, recognition, and team-building initiatives, including the SPARKED Journal.
Support daily operations, including opening and closing procedures, maintaining store standards, restocking, and helping with facilities or IT issues.
Collaborate with partners on shipment and omni fulfillment processes; support visual standards, stock levels, and markdowns.
Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Communicate with leadership about teamwork and progress toward store objectives.
Prioritize employee engagement and share store priorities and brand messages with the team.
Share insights about customer and staff experiences and communicate feedback to the Service and Styling Manager.