Anthropologie Assistant Department Manager

Urban Outfitters • Hingham, MA

1d • Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to create an engaging and inspiring store environment. The role fosters community among the team through continued education on brand and store initiatives. The manager represents the brand and helps create a positive, inclusive customer experience; supports salesfloor leadership, team development, store operations, visual standards, and communication; and works with leadership and key partners to meet store objectives.

Requirements

• At least 1 year of retail leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.
• Interest in or enthusiasm for the Anthropologie brand.

Responsibilities

• Represent the brand and promote a positive, inclusive store environment in line with the SPARKED program values.
• Model extraordinary service so customers feel welcome, heard, and valued.
• Support store leaders and stylists in promoting customer events that build brand engagement and local community connections.
• Lead on the salesfloor by driving engagement in each zone, communicating clearly, and guiding the team toward customer experience and store objectives.
• Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
• Use brand resources to support employee development, recognition, team building, and initiatives such as the SPARKED Journal.
• Support opening and closing procedures, store standards, product restocking, and facilities or IT issues.
• Collaborate with partners on shipment and omni fulfillment processes, visual standards, product stock levels, and markdowns.
• Provide feedback on team training needs to support scheduling and payroll allocation for sales and brand initiatives.
• Contribute to an inclusive work environment by listening actively and seeking different perspectives.
• Communicate with leadership about teamwork and progress on store objectives.
• Share store priorities and brand messages with the team while prioritizing employee engagement.
• Provide customer and staff experience insights and communicate feedback to the Service and Styling Manager.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Employee discounts
• Retirement savings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed