Anthropologie Assistant Department Manager

Anthropologie•Boca Raton, FL

5d•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to help achieve an engaging and inspiring store environment. The role fosters community among the team through continued education about the brand and store initiatives. As a brand representative, the Assistant Department Manager promotes a positive and inclusive store environment and leads by example in delivering extraordinary service. The role helps drive salesfloor engagement, customer events, employee development, and store objectives while supporting daily operations, visual standards, shipment, and omni fulfillment. The position also communicates customer and staff insights and helps maintain teamwork and employee engagement.

Requirements

Anthro brand fan.
At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Promote a positive and inclusive store environment as a brand representative, in line with the values of the SPARKED program.
Lead by example in providing extraordinary service and cultivating an environment where all customers feel welcome, heard, and valued.
Support store leadership and stylists in promoting customer events that drive brand engagement and connections with the local community.
Lead the salesfloor and drive engagement in each zone through elevated communication; guide the team to prioritize the customer experience and achieve store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, SPARKED Journal initiatives, employee recognition, and team-building activities.
Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
Collaborate with key partners to execute shipment and omni fulfillment processes; support visual standards, product stock levels, and markdowns.
Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening to others and seeking different perspectives.
Check in with leadership to maintain communication and teamwork on store objectives.
Share store priorities and brand messages with the team while prioritizing employee engagement.
Provide customer and staff experience insights and communicate feedback to the Service and Styling Manager.