Anthropologie Assistant Department Manager

Anthropologie•Austin, TX

8d•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to create an engaging and inspiring store environment. The role helps foster community among the team through continued education on brand and store initiatives. As a brand representative, the manager helps create a positive, inclusive store environment and leads by example in delivering extraordinary service. The role supports customer events, salesfloor engagement, recruiting and onboarding, employee development, store operations, shipment and omni fulfillment, visual standards, and communication across the team. The position also provides feedback about customer and staff experiences and team training needs.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.
Interest in or enthusiasm for the Anthropologie brand.

Responsibilities

Represent the brand and promote a positive, inclusive store environment in line with the SPARKED program values.
Lead by example in providing extraordinary service and cultivating an environment where customers feel welcome, heard, and valued.
Support store leadership and stylists in promoting customer events that drive brand engagement and connections with the local community.
Help lead the salesfloor and drive engagement in each zone through elevated communication, guiding the team to prioritize customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, the SPARKED Journal, employee recognition, and team-building activities.
Support daily operating processes, including opening and closing, maintaining store standards, restocking product, and helping with facilities or IT issues.
Collaborate with partners to execute shipment and omni fulfillment processes, and support visual standards, product stock levels, and markdowns.
Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Check in with leadership to maintain communication and teamwork on store objectives.
Prioritize employee engagement and share store priorities and brand messages with the team.
Provide insights about customer and staff experiences and communicate feedback to the Service and Styling Manager.