Anthropologie Assistant Department Manager

Anthropologie•Huntsville, AL

1d•$18•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to help create an engaging and inspiring store environment. The role also fosters community among the team through continued education about brand and store initiatives. As a brand representative, the Assistant Department Manager promotes a positive and inclusive store environment and leads by example in providing extraordinary service. The role supports customer events, leads sales-floor engagement, and helps the team prioritize customer experience and store objectives. It also participates in recruiting, hiring, onboarding, employee development, recognition, and team-building initiatives. The position supports daily store operations, including opening and closing procedures, maintaining store standards, restocking, facilities or IT issues, shipment and omni fulfillment, visual standards, inventory levels, and markdowns. The Assistant Department Manager communicates with leadership and team members, shares store priorities and brand messages, and provides customer and staff experience feedback to the Service and Styling Manager.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.
Interest in or enthusiasm for the Anthropologie brand.

Responsibilities

Represent the brand and promote a positive, inclusive store environment in line with the SPARKED program values.
Model extraordinary service and help create an environment where customers feel welcome, heard, and valued.
Support store leadership and stylists in promoting customer events that drive brand engagement and local community connections.
Lead sales-floor activity and engagement in each zone through elevated communication, guiding the team toward customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, the SPARKED Journal, employee recognition, and team-building activities.
Support opening and closing procedures, store standards, product restocking, and facilities or IT needs.
Collaborate with partners on shipment and omni fulfillment, visual standards, product stock levels, and markdowns.
Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Check in with leadership to maintain communication and teamwork on store objectives.
Share store priorities and brand messages with the team while prioritizing employee engagement.
Provide customer and staff experience insights to the Service and Styling Manager.