Anthropologie Assistant Department Manager

Anthropologie•Goerke's Corners, WI

12d•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to create an engaging and inspiring store environment. The role fosters community among the team through continued education about brand and store initiatives. It contributes to customer experience, team leadership, store operations, visual standards, and communication in support of store objectives.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Nice To Haves

Anthro brand fan.

Responsibilities

Represent the brand and promote a positive, inclusive store environment in line with the values of the SPARKED program.
Lead by example in upholding a service culture that provides extraordinary service and helps all customers feel welcome, heard, and valued.
Support store leaders and stylists in promoting customer events that drive brand engagement and connections with the local community.
Help lead the salesfloor, drive engagement in each zone through elevated communication, and guide the team to prioritize customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, the SPARKED Journal, employee recognition, and team-building activities.
Support daily operating processes, including opening and closing, maintaining store standards, restocking products, and helping with facilities or IT issues.
Collaborate with partners to execute shipment and omni fulfillment processes and support visual standards, product stock levels, and markdowns.
Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by actively listening and seeking different perspectives.
Check in with leadership to maintain communication and teamwork in completing store objectives.
Share store priorities and brand messages with the team while prioritizing employee engagement.
Share insights about customer and staff experiences with the Service and Styling Manager.