Assistant Community Manager
About The Position
American Landmark Apartments is seeking an experienced and driven Assistant Community Manager for Latitude at Mallard Creek, a 503-unit residential community in Charlotte, North Carolina. The role supports the community’s marketing, leasing, administration, resident services, supplies and staffing. It may also include due diligence, community acquisition or disposition, and participation in company-sponsored or sanctioned committees, organizations and functions. American Landmark describes its career development, training and mentorship programs, work-life balance and team collaboration as part of its workplace culture.
Requirements
- At least 2 years of experience in the apartment industry in a similar role.
- Knowledge of RealPage/LRO and One-Site or similar systems.
- Strong customer service experience.
- Successful completion of a background screening and drug test.
Nice To Haves
- A college degree is helpful but not required.
- Bilingual ability is helpful.
Responsibilities
- Assist in achieving the community’s predetermined marketing results.
- Maintain thorough knowledge of company leasing techniques, sales methods and property rental information.
- Post rent to the tracking system.
- Secure a high percentage of the property’s overall closed leases.
- Prepare, maintain and submit administrative forms, files and reports efficiently.
- Contact businesses and locator services to ensure promotional materials are available.
- Respond to resident requests efficiently and courteously, prioritizing those requests.
- Collaborate on the design and implementation of resident retention programs, such as newsletters, referral programs or social activities.
- Manage inventory and order necessary community supplies and equipment.
- Assist the Community Manager with disciplinary or promotional staffing recommendations.
- Assist the Community Manager with interviewing, screening and hiring staff.
- Assist the Community Manager with staff orientation, training and scheduling.
- Potentially participate in due diligence, community acquisition or disposition, and company-sponsored or sanctioned committees, organizations and functions.
Benefits
- Market-competitive salary.
- Medical, life, dental, vision, long-term disability and short-term disability insurance coverage.
- Three weeks of paid vacation per year.
- Bonus structure that includes move-ins and a renewal pool.
- Education and tuition reimbursement.
- 401(k) retirement plan with a 4% match.
- 30% rent-discounted apartment.
- Cell phone allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
