Assistant Community Manager
About The Position
Morgan Properties is hiring an Assistant Community Manager for Club at North Hills, a 370-unit community in Pittsburgh, Pennsylvania. The role focuses on delivering an exceptional resident experience and keeping day-to-day community operations running smoothly. The Assistant Community Manager is a primary point of contact for residents and visitors, leads tours, responds to resident needs, and supports community administration. The position reports to the Area Community Manager and supports the local Community Manager in maintaining high standards of service and engagement. The schedule is Monday through Friday, 9:00 AM to 5:00 PM. This is a full-time, non-exempt position. Pay is $23.00 to $25.00 per hour. Compensation may also depend on factors such as geographic location, skills, education, and experience.
Requirements
- At least 2 years of related experience or transferable skills, specifically in customer service.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong attention to detail, time management, and organization.
- Adaptability and a positive attitude toward learning new methods.
- Valid and active driver’s license.
Nice To Haves
- Multifamily experience is a plus but is not required.
Responsibilities
- Create a welcoming, inclusive environment for residents and visitors.
- Respond to resident inquiries, comments, and feedback with excellent service.
- Lead walk-in tours and tours scheduled by the Regional Sales Team; tours may involve driving to other communities.
- Work with the service team to support smooth move-ins and move-outs.
- Escalate significant resident or operational issues to the Area Community Manager.
- Inspect new residents’ homes to support a positive move-in experience.
- Walk the grounds to maintain curb appeal and flag major issues for the maintenance team.
- Help plan and run community events and engagement activities.
- Help ensure safety standards and company policies are followed on site.
- Help review and maintain accurate resident accounts and records.
- Support preparation of required community reports.
- Assist with day-to-day administrative operations as assigned by the Community Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
