Assistant Community Manager
About The Position
The Assistant Community Manager oversees the daily coordination and management of property operations, maintenance, and administrative functions as directed by the Community Manager. The role works with Board members, the CEO, and the Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals. The position is on-site and full-time, with a Monday–Friday schedule from 9 AM to 6 PM and some nights and weekends as needed. The successful candidate communicates professionally and clearly, remains composed in challenging situations, contributes positively to collaboration and customer experience, and effectively shares detailed information and seeks feedback. They demonstrate attention to detail, proactively solve complex issues, suggest improvements, escalate issues appropriately, work independently, manage multiple priorities, follow company policies and SOPs, and show professionalism, accountability, and initiative.
Requirements
- Associate’s degree.
- Five years of property management experience.
- Valid driver’s license.
- Advanced proficiency in Microsoft Office and internet applications.
- Professional and clear communication skills.
- Ability to maintain composure in challenging situations.
- High attention to detail and accuracy.
- Ability to proactively solve complex issues and escalate issues appropriately.
- Ability to work independently, complete projects, and manage multiple priorities.
- Ability to follow company policies and SOPs.
Nice To Haves
- CMCA certification.
- AMS certification.
Responsibilities
- Work with Board members, the CEO, and the Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals.
- Develop, communicate, and monitor property budgets.
- Review financials and provide recommendations to the Board.
- Review, approve, and audit vendor and utility invoices.
- Prepare monthly financial reports.
- Conduct monthly property inspections and enforce deed restriction violations, policies, and SOPs.
- Attend all Board and annual meetings.
- Prepare and distribute meeting notices, agendas, and minutes.
- Respond to calls and inquiries from Board members, homeowners, and vendors, and track and resolve all inquiries.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
